Reviews
awesome sauce
We came in today thinking about a newer vehicle and low and behold we have one awesome helpful and very sweet staff Kenneth Anonye you ROCK!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I feel deceived
I change my original good review to an unfavorable one because, I specifically said I would not come in for any reason that was a different monthly payment amount which Kenneth assured me I would have no problem. No problem, no problem. They offered no money down with 45 days before my payment would be due along with the no sales tax option, which they lied and said they never offer that option and I found out any dealer can offer that option they just would not because it cuts into their profits. I was a woman all alone and feel I was taken advantage of by these heartless individuals. They probably had a good laugh of the sucker that drove away with a car she cannot afford to pay for. I was mislead and will forever mistrust them
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Dealer Rater November 9.2016 Dear vftkcmo, Our dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on this DealerRater.com review, you did not share that experience. While we appreciate the feedback you’ve provided regarding your experience, we apologize for any misunderstandings you may have, as it is always our intent to make life long customer service relationships. From the beginning to the end of any sale, all procedures, policies and paper work are thoroughly gone over with the customer to assure that they fully understand and agree to by signing the required paperwork upon their purchase. Procedures such as these cannot be rushed through. All questions are answered and the contract cannot under any circumstances be changed and/or altered. You agreed to your purchase and payments. We are not in business to take advantage of anyone, as it would not behoove us as a business to be as successful as we have been blessed to be. Your review has been very disappointing to us and we apologize for any inconveniences you may have endured. It is always our intent to make life long customer service relationships. Sincerely, Hector Espinosa
Easy process
Kenneth was very friendly. He didn't try to force me into something i really didn't want. His bosses actually came and introduced their self before i even got approved. Just an all around good experience!!!!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
2016 outlander sport
Great dealership. Very good selection. Will recommend this dealership to others. Thank you for your great customer service and the fast process. Great place to shop
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
The sales person was helpful to our needs. Great service.friendly people. Fun atmosphere. Quick and efficient. We walked in and drove out.Totally customer satisified.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2015 Mitsubish Mirage
Dear Jeremy Franklin I was at your dealership 6300 East 87th Street on Monday June 20, 2016 along with hundreds of other enthusiastic people in 100 degree heat all hoping to win the ‘Mirage for your Garage’. At 6:00 PM they had the drawing and drew my name. I was in need of a car and this could not have happened at a better time. The car is so cute, runs great, the air conditioner will freeze you out (a good thing) and the gas mileage is fantastic! I really love this car. I have called all my friends, family, neighbors and co-workers that when they are in the market for a great car, that they need to come to Jeremy Franklin Mitsubishi. I do want to give a special shout out to TJ Clark at the dealership. He has an incredible knowledge of these cars, he was very friendly and personable and spent extra time explaining everything. Steve S. Stilwell, KS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service and great car at the right price
Thank you robert for getting me the car i want it at the right price, your service was really good and i appreciate everything you did for me and explain to me about the car, warranty, services and features thank you so much for your service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience
I would definitely recommend this dealership to my family and friends. Sheik made the car buying experience fun and enjoyable. He was professional and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very good person.
Want to thank kenneth for working with us to help us get a reliable vehicle. He is very courtiers and caring. Very good buying experiance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
TJ and Jesse made the car buying experience much better than I have had in the past. I would highly recommend the dealership for all future car buying. Very friendly staff from the time we walked in the door.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car