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Jeremy Franklin Automotive

(1,423 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Totally Satisfied

I have bought 3 cars from Jeremy Franklin. Today I bought a forth. Deon and Jesse helped me at every turn. When I thought I had run into a problem that might not get me into the car. They helped work it out to where I was satisfied. Thanks guys and Jeremy Franklin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great and very patient in maken sure the customer is happy b

Excellent job in getting me a car and very happy to send friends to him whom I work with.great guy in helping me buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Smooth Sailing

Id like to first say that the costumer service at Jeremy Franklin is top knotch. Ive never gotten a rude comment or gesture from any on staff. Sheik Obaya is the definition of cool. I was freaking out about the process and not once did he doubt that I would leave in the car I wanted. Thats exactly what happened and i couldnt be happier. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Sheik experience

Sheik was a terrific and incredible salesman. He was real down tl earth and very friendly. He was awesome, he got me the car I wanted at a price I can afford!! I am so thankful!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another satisfied customer

Deon really helped me buy my new car.I did a lot of research on the 2015 mirage and it seems to live up to expectations. I hope to have many years of enjoyment from it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience we've ever had

From the very beginning the care we received from TJ and Jeremy Franklin Mitsubishi was first class! The whole experience was painless and to say we were satisfied would be a grave understatement! I would recommend anyone looking to purchase car to make Jermey Franklin Mitsubishi your first stop!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A true professional.

I was not forsure if I would qualify for a car and I expressed that to Mr. Spikes when I came in. My first car was just ruled a total loss, so I knew I needed a car. Mr. Spike ensured me that it was possible, and in turned assisted me in picking the right car. He was very professional and answered all the questions I had accurately. My children also expressed how very pleased they were with his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service

I had a really good experience Sam was very helpful in making sure that I received a car that is great for my life style

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

sheik experience

Sheik was absolutely great. Props to Joshua and all the staff. This was a very pleasant experience. I would definitely refer others to this dealership. Good job guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Throughly enjoy this dealership have purchased here before and will recommend to others. Nice vehicles fur reasonable prices. Will always check here when in market for certified used

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.