Reviews
Very great customer service.
Very great customer service. The service person was helpful and took care of service needs plus financial assistance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone there is extremely nice, and they have wonderful
Everyone there is extremely nice, and they have wonderful customer service. I would definitely recommend them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought the car in for a recall and when I picked it up,
Brought the car in for a recall and when I picked it up, multiple things were stolen from the car. When it was addressed they said “oh so and so quit last week.” And didn’t do a single thing to fix it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have had a Wonderful Experience at Jeremy Franklin
I have had a Wonderful Experience at Jeremy Franklin Mitsubishi. Kenneth was Awesome! I will definitely refer friends or family.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon was a joy to work with.
Brandon was a joy to work with. He was very helpful and listened to exactly what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department is impossible to contact.
The service department is impossible to contact. Left voicemails back and forth for a week before finally getting in contact to find out if my car was completed. They completed service on my timing belt (under the hood) and also decided to "inspect" the contents of my center compartment, emptying it. Some items were located in the car, on the floorboards, while others were not. They helped themselves to one of my rear view mirror accessories. When I called to speak with the service manager, I was told they were gone for the weekend and would return the following Monday morning. I waited for 2 weeks with no contact from anyone. I'm extremely disappointed and feel violated. I will not be returning for any further service and will make sure to recommend any other service department so they don't steal anything from anyone I know.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I didn't feel pressured over all and the service I
I didn't feel pressured over all and the service I received was above and beyond I appreciate you guys...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service Excellent Nice Good guality Friendly
Great service Excellent Nice Good guality Friendly Welcome Hospitality Careless Coaching Satisfying Brilliant Wonderful Successful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice people and worked around my work schedule!
Very nice people and worked around my work schedule! Made sure all my issues were taken care of!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Upfront and honest.
Upfront and honest. Great communication Got the vehicle right in and had an answer the same day
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Slarkin1, thank you for sharing your positive experience! Thank you for sharing your experience! We’re happy to hear that our team was able to provide you with upfront, honest service and quick communication. Providing prompt answers and solutions is something we always strive for, and we’re glad we could deliver that for you. We appreciate your trust and look forward to helping you again whenever you need us! Thank you, and have a fantastic day!