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Jeremy Franklin Automotive

(1,423 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Fantastic Service

Came into the dealership today just to look at a few cars, doubting to bring anything home. I was set up with TJ, and long story short, I left a satisfied customer with my brand new 2016 Lancer! The service was great and I was well taken care of. I was a first time buyer and was able to get a great deal on this purchase. I would recommend this place to everyone! And TJ made the whole experience stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy a car from, friendly and humble

My overall experience was shocking and unbelievable. These guys put me in the car I wanted and I still can't believe it, just simply amazing and I highly recommend anyone who looking to purchase or finace a vehicle throught this company. Special thanks to Deron Tatum for his talent and will power to continue having people drive off the lot with a smile on their face and gas in their car. Special thanks to the rest of the staff for what they did to get me the car l wanted, thank you so much guys. Goodluck in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

1st Time Buying a BRAND NEW CAR!!!

With a credit score of little above 600 and being upside down in a car I wasn't sure if I was going to be able to get a car. The sales man Jesse Hardin and his Jeremy Franklin Team were able to get me into a 2015 Mitsubishi with 10 year warranty that I am the very first owner of a car with 13 miles!!! So happy and ecstatic right now!!! Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bizomb!!!!!!

The experience was so great! Mr. Hardin was quick and knowledgeable. Very informative and pleasant! Couldn't have ask for a better salesman. He took really good care of us! I'm going to tell everyone about him and his impeccable service! Thank you Jeremy Franklin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Sheik Experience

Sheik was the best! Very professional, informative and courteous. I would and have recommended him to others who are in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Only place to buy

By far the friendliest and most professional car sales and finance people I have ever dealt with!! Will definitely send family and friends to them..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another satisfied customer

I wish to thank Deon and Jeremy Franklin Mitsubishi for a very satisfying car buying experience. I was fully informed with every step we took, and for that I am grateful. And I just love my new Mazda. Thank you Deon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

another satisfied customers

My first time at Mitsubishi was amazing I had a good first time here. The sell rep was amazing an I will come back an tell my friend bout it to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excited

When my husband came home last night he was happy and excited about the new car he was abut to purchase with one mile on it. He and I was excited about the great deals that they offer us. Also the staff has great customer.service too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Service EVER

My husband and i came in today to purchase a new vehicle. We didn't know what we would be able to afford and Jesse gave us our options. We were told what our payments would be and it was a little higher than what we were expecting. when we went to finish the paperwork with joseph the bank had changed what our payments would be and it was almost 100 LESS than the previous amount. I have never been so happy with any customer service i have recieved everyone was helpful, friendly and professional. I would recommend Jeremy Franklin to anyone. Thank you Jesse and everyone on your team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.