Reviews
The service was very successful and the customer service
The service was very successful and the customer service was very good and friendly . He is very helpful and very nice to work with .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a wonderful experience with Tyler Koens at Buerkle
Had a wonderful experience with Tyler Koens at Buerkle Acura. It was my first time buying a new car from a dealership and he made the whole thing very smooth. Wasn't too aggressive or pushy like some dealers can get. I told him exactly what model, trim, and color combo I wanted and held out until it arrived. We had been communicating for a while before the transaction took place. He asked me if the one I'm looking for came along, would it be okay to contact me if I was still interested. I said yes. And not too long after, I received a text from Tyler letting me know they had the exact car I wanted. I had no reason to say no. I am very happy with my purchase and would highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership with exceptional customer service.
Great dealership with exceptional customer service. Communication is great. It was a pleasure to work with Matt and Kameron. Highly recommend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buerkle Acura Dealers are Cheaters
This dealer is selling damaged vehicles as certified pre-owned. We bought a 2019 Acura RDX from them two weeks ago and they did not disclose that the car was involved in an accident. They wanted us to trade-in the car we bought and pay another $5000 to get another car. I am looking into filing a complaint with AG’s office and consumer protection bureau about this.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Andy was terrific!
Andy was terrific! No pressure and no hassle. Great experience. I even sent my coworker there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As always, great service, communication and top quality
As always, great service, communication and top quality of work. Definitely feel listened to and respected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy in and out the door car purchase!
Easy in and out the door car purchase! Wes was great to work with. No pressure!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales experience was great!
Sales experience was great! Salesman, Wes was through and helpful with my purchase of used 2019 Acura TLX. Would go back again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure to working with Wesley.
It was a pleasure to working with Wesley. He is friendly and very helpful during the vehicle Purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They took my car immediately even though I was 45 minutes
They took my car immediately even though I was 45 minutes early. Everyone was courteous and helpful. I can’t say enough positive things about this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair