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Bredemann Toyota/Scion

(4,603 reviews)
Visit Bredemann Toyota/Scion
Sales hours: 10:00am to 8:00pm
Service hours: 6:00am to 8:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 6:00am–6:00pm
Tuesday 10:00am–8:00pm 6:00am–8:00pm
Wednesday 10:00am–8:00pm 6:00am–8:00pm
Thursday 10:00am–8:00pm 6:00am–8:00pm
Friday 10:00am–6:00pm 6:00am–8:00pm
Saturday 10:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 518-2726 (888) 518-2726
Used (877) 739-9142 (877) 739-9142
Service (847) 268-3170 (847) 268-3170

Reviews

(4,603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bredemann Toyota/Scion from DealerRater.

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Great Customer Service

My experience overall was five stars thanks to my salesman, Roger Diaz. He is friendly, very knowledgable and you don't feel the pressure. I visited their dealership, Bredeman Toyota, several times to test drive And he always made time and was very patient. I ended up buying the Toyota Rav4 and am very happy. He definitely delivered up until the end. Thanks Roger!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this wonderful review. We hope you are enjoying your new RAV4! We are grateful to have Roger in our showroom sharing his knowledge and assisting each guest with their car buying process! If you have any questions Roger is always happy to help! Thank you again for this review! Enjoy your RAV!

No presure purchase.

My wife & I previously purchased a Toyota Corola from Bredemann Toyota. I was met by Roger Diaz & told him that I was interested in purchasing a new car. I wasn't sure which one so we went on a road test with the two cars that I had in mind. After the road tests I decided to purchase the Toyota Camry XLE. Roger was interested in what I wanted & was able to find the car with the color & options that I demanded. He quoted me a price that was in my price range so that car is now mine. There was no pressure from Roger to purchase or add somethings that I did not want. I would highly recommend Bredemann & Roger Diaz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan, thank you so much for leaving this kind review. We are very happy to hear you found the car that was right for you. Enjoy your new Camry! Roger and any other of our associates are always here if you have any further questions! Thanks again for this review.

i bought cars for my wife, my daughter, my son and of...

i bought cars for my wife, my daughter, my son and of coarse myself from Bredemann Toyota and the service was just incomparable. the professionalism was just beyond my expectations and the no pressure atmosphere helped me to be comfortable with my salesman-Ric Santos, leading me to my new purchase- 2013 Toyota 4runner.thanks Ric for assisting on my loan too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We hope you are enjoying your new car! We are so glad to hear Ric was able to assist you with your new car purchase and that your experience at Bredemann was great! Thank you!

These guys are GREAT! Very helpful. Not only did they...

These guys are GREAT! Very helpful. Not only did they sell me a my second toyota, but when I told them there was a noise in my first one, they went outside and listened to it, and discovered the problem and took care of it. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking the time to leave this review and for complimenting the dealership! We are so pleased to hear you have purchased your second Toyota with us, we sure hope you are enjoying it!

My wife & I had purchased a 2009 Toyota from...

My wife & I had purchased a 2009 Toyota from Bredemann. I have taken the Corola in for regular maintenance work & two recalls & the service has been wonderful. You are able to call for an apointment time & they tell you how long the wait should be. If the work will take longer they will provide you either with a ride home or a loaner. I have not used either since the longest wait has been two hours! The service agents are friendly, knowledgeable & will answer any questions that you ask. With the quality of work that the mechanics preform, I have never had to return to have the same service re-done. Everyone that I have delt with at Bredemann makes you feel like a friend & that the want to help you. Roger Diaz, the Sales Consultant & Tran Nguyen, the Business Manager were professional, friendly, not pushy & saw to it that I made the right purchase. I would tell anyone that is in the line for a new car to go & see Roger Diaz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to leave such a wonderful detailed review. Customer service is key, throughout the dealership. We are so happy to hear that all of your experiences at Bredemann Toyota have been good ones! We look forward to seeing you when you stop in for service and we hope you are enjoying your car! If you have any questions, please do not hesitate to call! Thank you!!

It is always very intimidating having to decide on the...

It is always very intimidating having to decide on the purchase of a car. Luckily My salesman, Roger Diaz, was awesome! He is very professional, knowledgable and organized...the paperwork process was speedy and very well explained. I made several visits to this dealer to test drive multiple cars and each time I visited with Roger, who would always make time and was very helpful in answering all of my questions. As stressful as it is for a consumer, I have to give it to these guys because they never know if today is the day they will sell that car......nonetheless I ended up with the Toyota Rav4. Thank you Roger and to the rest of your team for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review! We are so glad to hear your experience at Bredemann was enjoyable and Roger was able to help you with each visit. Enjoy your new RAV4 and please contact us if you need anything!

Margaret is a very helpful, kind, and courteous sales...

Margaret is a very helpful, kind, and courteous sales consultant. She helped us get an idea of what each car that we were interested in, the Rav-4 and the Camry, has to offer. Margaret gave us the best deal on the 2013 Toyota Camry. We are very happy with our new car! Margaret is a wonderful and friendly sales consultant who is fun to work with and makes buying a car a great experience. If anyone is considering buying a car at Bredemann Toyota, I would recommend working with Margaret because she will do everything she can to give you the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to leave such a wonderful review. We are so happy to hear Margaret was very helpful but most importantly was able to find you the car you were looking for! Please call us if you have any questions! Thanks again for the review!

Love all the help every body gave to me. Arnie was able...

Love all the help every body gave to me. Arnie was able to find the exact 4 Runner I was looking for and have it for me in 2 days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the review! We are glad you found the 4Runner you were looking for! If you have any questions please contact us. Enjoy your new car!

Wonderful service department at Bredemann

I like the service that I get for my 2004 Toyota 4Runner so much that I now take my Infiniti to Bredemann Toyota for service. Their service team is great: very professional, courteous, explain all needed repairs/ service items, and they take the time to answer any questions that I have about my vehicle and needed service/ repairs. The prices are fair, and unlike other service facilities where I've gone in the past, I never feel that the service managers are trying to add-on additional, unnecessary repairs or service. I will contunue to take both of my cars to Bredemann for service, would definitely recommend them for service on any vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy, we appreciate you taking the time to leave this review and for the kind words. We are so glad you are pleased with the service at Bredemann Toyota. We look forward to seeing you when you bring both your vehicles in for service!

This is the second car we bought from Bredemann in seven...

This is the second car we bought from Bredemann in seven years. Like our first experience, we have nothing but good things to say. Salespeople were all friendly and professional. There was no hard sell, just honest discussion. We felt we got a fair price on both our new Camry and our trade-in. We would definitely recommend Bredemann to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks so much for coming back to purchase your Camry and for your kind review. We try our best to make this process easy and enjoyable for all of our clients, so please let us know if there is anything else we can do for you!