Reviews
I have recently on Jun 8th 2013 purchased a 2013 Toyota...
I have recently on Jun 8th 2013 purchased a 2013 Toyota Camry Hybrid . Sales person Mr Syed Hussain was superb.He was very helpful in finding the car i needed at a very reasonable price.Since this purchase is for commercial vehicle Mr Hussain took care of all the complicated paper work that I needed in a very efficient and timely fashion. I am very Thankful and appreciate Mr Syed Hussain for his kind and understanding manner and going above and beyond. I will definetely reccomed Mr Hussain to my friends in the cab industry for their purchase needs. Thank you Mr Syed Hussain and Bredemann family Jason Bandi Japheth&Jared Inc
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jason for this great review. We are thrilled to hear you had such a pleasant experience working with Syed. We hope you are enjoying your new Camry Hybrid! Thanks again Jason and please call Syed or any of our associates if you have any questions!
Buying experience made easy and as painless as a car...
Buying experience made easy and as painless as a car buying experience can be. That is saying something since I despise car buying at any time at any price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to post this review. We are happy to hear you had a great experience at Bredemann Toyota!
I had been to many dealers before getting my own camry at...
I had been to many dealers before getting my own camry at Bredemann. The service provided here was just more than awesome, thanks to Angelo Beltrano and Tran Nguyen for handling all my issues and concerns. The level of experience, documentation and any kind of follow up was just excellent. Thank you Angelo and Tran. Cheers !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this review! We are happy to hear you had a wonderful experience at Bredemann! Thank you for your kind words and enjoy your car!
My daughter and I had a great experience at Bredemann...
My daughter and I had a great experience at Bredemann Toyota dealership. Mike helped us pick out the best vehicle available. Mike was patient with us and answered all our questions. Buying a used car can be scary but we were pleasantly surprised how great it went. Mike was amazing throughout our dealings with him. We highly recommend Mike and the Bredemann Toyota dealership. We love the Camry !! Hope this one works !
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy you and your daughter had a great experience at Bredemann Toyota. Enjoy your new Camry!! Thank you for taking the time to post this review. Please call us if you have any questions.
Great experience working with Roger Diaz. His friendly...
Great experience working with Roger Diaz. His friendly approach and willingness to find our vehicle and not pressure us into something else was very much appreciated. I will recommend Roger to anyone I know looking for a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear you had a great experience working with Roger. We are glad you found the car that was just right for you. We hope you are enjoying your new ride! If you have any questions please call Roger or any of our associates. Thank you for this great review!
KP and Tran were incredibly friendly and helpful, making...
KP and Tran were incredibly friendly and helpful, making the process of purchasing my new Toyota Prius simple and a pleasure. KP especially went the extra mile, staying after closing to assist with transferring my belongings from my trade-in into my new Prius as well as showing me the features of the car. I would highly recommend Bredemann Toyota to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this wonderful review! We are thrilled to hear KP was accommodating during your new vehicle purchase. We hope you are enjoying your new Prius! If you have any questions or need a review on some of the great features the Prius has, please call KP or any of our associates, we are always happy to help!
Great experience
Mohammed Patel was a fantastic salesman. He was truthful, kind and most of all friendly. He did not use any high pressure tacticts,nor lies. He is a gentleman and perfect for the job. If I need a new car he is the person I trust.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Frank for taking the time to post this wonderful review. I have shared this review with Muhammed and we are so pleased you are happy! Thank you for the kind words!
Mike Gerlitz is the reason why we chose Bredeman Toyota. ...
Mike Gerlitz is the reason why we chose Bredeman Toyota. His friendly approach and knowledge gave us the piece of mind to make our purchase. I also have recommended a family member to purchase their car from Mike. Thanks again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Matt for this great review! Enjoy your new car and please call us if you have any other questions!
Jack and Angelo were wonderful to work with, very...
Jack and Angelo were wonderful to work with, very informative and helpful. I thank them both for all their help with my purchaseof my 2013 RAV 4.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Renee for taking the time to leave this review. We hope you are enjoying your new RAV4, please call Angelo or Jack if you have any other questions!
I contacted the dealership about a year ago because I...
I contacted the dealership about a year ago because I received a recall letter in the mail. I spoke with Shawn Holden who told me over the phone that the letter didn't apply to my car even though the letter was addressed to me and had my VIN# on it. I told him that I had experienced the problems described in the letter but he still insisted that the recall didn't apply to my car even though he had never seen my car. He didn't ask for the VIN# and refused to book an appointment to check the car. He was extremely rude. It was a cliche "woman dealing with a mechanic scene" from the 1950's. I wrote a letter to the manager but never got a response. I recently purchased a new Toyota. I went to Bredemann to look at cars but had intended to buy elsewhere based on my experience. To my surprise, the sales person who helped us (Margaret) was very nice and very professional. I bought the car from her but I will not use Bredemann for service since I see that Shawn Holden is still there. Outdated attitudes about women are only entertaining on television. Sorry Mr Holden, you're not Jon Hamm!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jeanne, Thank you for taking the time to leave this review and also for considering Bredemann Toyota for your new car purchase. We are happy to hear Margaret was a great help to you during this process. We sincerely apologize that your experience with us in our service department did not meet your expectations. The Bredemann Family of Dealerships has been serving Chicagoland for over 100 years now, and our goal every day is and always has been making sure our clients are completely satisfied in our sales and service departments. We take every comment from our customers very seriously in order to provide them with the highest level of service, so I would appreciate the opportunity to discuss your experience in more detail with you. At your convenience, please contact me by phone at (847) 510-5495 or by email at katiebredemann@bredemann.com Also, our Service Director will reach out to you to discuss the issues you have had in our service department.