Sterling BMW

My dealership replaced a water pump on my X1 for free even though it was out of warranty. I was pleasantly surprised by the whole experience. Sterling you have changed my opinion about your service department. Thank you.

Overall was a nice experience Irvin did a good job of getting me a car, was relatively quick and did what he could to make sure I was comfortable while I was there

Irvin and Alex made it easy & quick. Amazing customer service and I would highly recommend Irvin as your go to guy at Sterling! 5 stars ⭐️⭐️⭐️⭐️⭐️

Very professional staff and knowledgeable technicians. Kristie is a remarkable service adviser and always keeping me informed with the progress and status on my vehicle.

Quality service every time. Professional friendly staff. Got the job done right and quickly! Clean facility Fourth vehicle we bought from Sterling- no doubt that we will buy another there

Having a reservation was nice. The service was prompt and complete and we have no complaints. Nice loaner car. Will use again fir our next service.

The Kristie and the service team constantly deliver stellar service and support!! As a result I leased 1 vehicle and purchased two more from this dealership!!!

The exceptional customer service exhibited by Jes Gruber contributed to our purchase of the new vehicle. Jes did something that most sales folks forget to do - listen to the customer. Once the order was placed he kept us updated regularly of the build and coordinated the sales process superbly from start to finish. While we know that the car is pretty amazing, we really got lucky having a sales representative with such professionalism. I would return to Sterling without any hesitation for future purchases as Jes delivered on his word and that of Sterling.

Thorough and friendly and professional. The salesman and finance gentlemen were both amazing. They made the entire process smooth and quick. I appreciate the professionalism. Thank you

Mr. Evan Olson of Sterling BMW was an excellent Sales person in handling our transaction. After the sale he continued providing great customer service addressing our post questions!