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Patrick BMW

(352 reviews)

Reviews

(352 reviews)

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We purchased our X5 last week from Patrick BMW and had an

We purchased our X5 last week from Patrick BMW and had an excellent experience! Imad, our sales rep, did a fantastic job. He took the time to explain all the details of the car and helped us find the perfect one. Imad was very responsive and always available to address our needs. Thank you so much Imad! Thanks, Sid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful experience with Patrick BMW! It’s great to hear that Imad provided exceptional service, guiding you through the process and helping you find the perfect X5. His dedication to being responsive and attentive truly makes a difference. Congratulations on your new car, and we hope you enjoy every moment with it. Thank you for choosing Patrick BMW!

Patrick BMW is top notch in every way.

Patrick BMW is top notch in every way. From the moment I walked in until I drove off in my new BMW, they were totally professional and accommodating. My sales rep Branden Chung was particularly helpful and made the entire process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We’re delighted to hear that Patrick BMW provided top-notch service and that Branden Chung made your experience seamless and enjoyable.

BMW makes great, dependable cars.

BMW makes great, dependable cars. Over the years, we have bought 4 BMWs from the Patrick dealership, and have been impressed and happy with their service & staff. Angelo Tramuta just sold us our 5th BMW. Angelo is knowledgeable, patient, and definitely not pushy for a sale. He encouraged us to take a test drive, then showed us several cars we were looking at, explaining differences & similarities. We were able to chose a car that we truly liked. A great experiences!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that you've been impressed with our BMWs and the service provided by Angelo Tramuta. It's fantastic to know that Angelo's knowledge and patience made your car-buying process smooth and enjoyable. We appreciate your loyalty and trust in Patrick BMW, and we look forward to serving you again in the future. Enjoy your new BMW!

Just purchased my third car (BMW X7 xDrive40i) from Gary

Just purchased my third car (BMW X7 xDrive40i) from Gary Davis at Patrick BMW and I have to say, there can't be many better dealerships out there in the country. Gary, as he always has, went above and beyond to help me put together the best car at the best price and was extremely collaborative and helpful along the way. He even bought my wife flowers, which he has done for all of the purchases I've had from Patrick. Outstanding person, outstanding dealership and outstanding vehicle. You cannot go wrong buying a car from Patrick BMW and Gary Davis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What a wonderful testimonial! Thank you for sharing your experience with us. We're delighted to hear that Gary Davis and the team at Patrick BMW provided exceptional service, helping you find the perfect BMW X7 xDrive40i at the best price. Going above and beyond, including the thoughtful gesture of flowers for your wife, truly reflects the commitment to customer satisfaction that we strive for. We appreciate your loyalty and trust in us, and we hope you enjoy every moment with your outstanding vehicle.

"Exceptional customer service experience with Elmir

"Exceptional customer service experience with Elmir Karajic at the BMW dealership! From the moment I walked in, Elmir's professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me through the car selection process with patience and expertise. His dedication to ensuring I found the perfect BMW was remarkable. Elmir's transparency and honesty made the entire purchasing journey smooth and enjoyable. His follow-up post-sale was equally impressive, ensuring my satisfaction and addressing any queries promptly. I highly recommend Elmir Karajic for anyone seeking a seamless car buying experience!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your exceptional customer service experience with Elmir Karajic at the BMW dealership! It's fantastic to hear that Elmir's professionalism and knowledge stood out from the moment you walked in. We're delighted that he took the time to understand your needs and preferences, guiding you through the car selection process with patience and expertise. Elmir's dedication to ensuring you found the perfect BMW and his transparency and honesty throughout the purchasing journey are truly commendable. We're thrilled that you had a smooth and enjoyable experience, and we'll be sure to pass along your kind words to Elmir. If you ever need anything in the future, please don't hesitate to reach out. Congratulations on your new BMW, and thank you for recommending Elmir for a seamless car buying experience!

We purchased an X4 from Izabela and we were extremely

We purchased an X4 from Izabela and we were extremely satisfied with the outstanding customer service she provided. She was extremely kind, professional and patient. Truly made us feel like part of the family and would buy from them anytime. Brian also made every effort to go above and beyond, to be ethical and professional. We appreciate this exceptional service and personalized attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick BMW would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Brian and Izabela went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again!

I was genuinely impressed with the attentive and

I was genuinely impressed with the attentive and understanding nature of the sales team at Patrick BMW. They took the time to carefully listen to my needs and preferences, ensuring that the vehicle we ultimately ordered perfectly matched my requirements. Even more noteworthy was their ability to offer a competitive price while still delivering exceptional quality of service. Throughout the entire process, our Sales Consultant, Elmir, kept us informed every step of the way, making the experience both seamless and enjoyable. Thank you, Patrick BMW, for making us feel like part of the family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick BMW would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Elmir went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again!

Outstanding experience at Patrick BMW.

Outstanding experience at Patrick BMW. I was greeted by Salvo and he was prompt in bringing around the vehicle I was interested in. After looking it over we headed inside to work on the numbers. The negotiation was smooth and straightforward. After shaking on it, I was impressed and grateful for Salvo’s “go the extra mile” attitude and approach on getting me set up with everything I needed from the tech to ensuring I had all the paperwork and handing me off to sign documents. Great dealership and very welcoming. Follow up post purchase personally from Salvo has been fantastic and authentic, not just that feeling of checking boxes or going through the motions, true gratitude towards the business. I’m very happy with my purchase, experience and highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your experience at Patrick BMW with Salvo sounds exceptional! His attentive and proactive approach in ensuring you were set up with everything you needed, even after the sale, truly stands out. It's fantastic that you felt genuinely appreciated and supported throughout the process and even after the purchase. Your recommendation and satisfaction speak volumes about the dealership's service.

Patrick BMW is an awesome dealership with great service.

Patrick BMW is an awesome dealership with great service. Nicholas was awesome to work with. He answered all of our questions and was ready to pull up every car we wanted to test drive… …we drove a bunch! The sales consultants were ready to help and not overbearing! Highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's fantastic to hear about your positive experience at Patrick BMW with Nicholas! His readiness to assist, patience in answering your questions, and willingness to accommodate multiple test drives made your experience exceptional. It's also great that the sales consultants were helpful without being overbearing.

An easy transaction with great assistance.

Car buying is big decision both in terms of time and money. Buying a Mini Cooper requires a bit more thought for first time owners. It should not be rushed and Patrick Mini's salesman Matt Kensella was great. Informative, helpful and no hassles or pressure. A very pleasant experience. And the dealership was comfortable to be at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your thoughtful insights and positive experience with Patrick Mini, especially with our salesman Matt Kensella. We understand that buying a car is a significant decision, and we're delighted to hear that Matt provided you with an informative, helpful, and pressure-free experience.