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Group 1 GMC Westside

(542 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
New (915) 320-7267 (915) 320-7267
Used (915) 320-7269 (915) 320-7269
Service (915) 320-7288 (915) 320-7288

Reviews

(542 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Westside from DealerRater.

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The personnel were very friendly, respectful and

The personnel were very friendly, respectful and knowledgeable. I was greeted with smile and took care of my car fast and efficiently. Great job!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

It was easy to get in and quick.

It was easy to get in and quick. I got an oil change tire rotation, and an inspection. Diego was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to learn about your positive experience and the great assistance provided by Diego! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

They did a excellent job Santiago Valle excellent person

They did a excellent job Santiago Valle excellent person treated me nice every time I go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to learn about your positive experience and the excellent assistance provided by Santiago! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Everything and everyone was outstanding!

Everything and everyone was outstanding! Marissa Tavo and Ruby are exceptional employees! Kudos to them and their excellent knowledge and kindness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear about your outstanding experience with Marissa and Ruby! We're glad they provided excellent knowledge and kindness during your visit. Thank you for choosing us!

Great service and follow up from Guillermo.

Great service and follow up from Guillermo. Comfortable waiting area. Would definitely recommend. Will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Guillermo provided you with great service and follow-up! We're glad you found the waiting area comfortable and that you would recommend us. We look forward to welcoming you back in the future!

Shout Out to Shamaley Buick GMC for the exceptional

Shout Out to Shamaley Buick GMC for the exceptional service on my GMC 2500HD! From the moment I walked in, the staff was attentive and knowledgeable, making the whole experience smooth and stress-free. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's fantastic to hear! We're thrilled that you had such an exceptional experience at Shamaley Buick GMC with your GMC 2500HD. Providing attentive and knowledgeable service is what we aim for, and we're glad we could make your experience smooth and stress-free. Thank you for the shout-out and recommendation!

Ernie was very helpful and got my truck ready sooner that

Ernie was very helpful and got my truck ready sooner that discussed. I recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to learn about your positive experience and the helpful assistance provided by Ernie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Hugo was great he was able to get me a shuttle during my

Hugo was great he was able to get me a shuttle during my visit. In addition the shuttle was able to return for me. I live on the far east side of town and I did not have a ride and had to wait for my car. I was able to run errands while my car was getting serviced. I love this service Thank You Hugo and shuttle driver! I apologize I did not remember his name.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's great to hear about your positive experience with Hugo and the shuttle service! We're glad that Hugo was able to arrange the shuttle for you, making your visit more convenient and allowing you to run errands while your car was being serviced. We're here to help and ensure your satisfaction!

Since I got there , Mr.

Since I got there , Mr. Leo Meza Marriaga was ready to help. He make sure I got what I wanted. I definitely recommend it to my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for recommending us to your family and friends! We're thrilled to hear that Mr. Leo was ready to assist you and ensured that you got exactly what you wanted. We're here to help and make sure everyone has a great experience with us!

Everyone at the dealership was very friendly and

Everyone at the dealership was very friendly and accommodating. Very good experience! I recommend Shamaley/Buick to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.