Reviews
Martin our service advisor provided excellent service and
Martin our service advisor provided excellent service and kept us informed during our visit. Highly recommended service department. We have owned GMC vehicles for over 10 years and have always used GMC service department for all our maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Yvonne! We’re thrilled to hear that Martin provided excellent service and kept you informed during your visit at Group 1 GMC Westside. We appreciate your loyalty to GMC over the years and are glad to have you as part of our family. We look forward to seeing you again for your future maintenance needs! Sincerely, The Shamaley Buick GMC Team
Oil change for my truck received email for 9 dollar oil
Oil change for my truck received email for 9 dollar oil change but was for a car still got that price only paid for extra oil got good discount
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Alfredo! We're glad to hear that you were able to take advantage of our $9 oil change promotion at Group 1 GMC Westside, even for your truck. We appreciate your feedback and are happy to provide discounts that benefit our customers. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, The Shamaley Buick GMC Team
Rafael gave me a five star customer service.
Rafael gave me a five star customer service. He is very dedicated and extremely knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service center was great.
Service center was great. Had an oil change and was quick and communicated the entire way. Would recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very professional, courteous.
Very professional, courteous. Alex and oscar were very informative and very helpful with the process. Stayed late just to help us finish the deal. I left with the car I wanted. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Helen! We truly appreciate your kind words about your experience at Group 1 GMC Westside. It's fantastic to hear that Alex and Oscar were able to assist you and that you left with the car you wanted. We look forward to serving you again in the future! Sincerely, The Shamaley Buick GMC Team
Martin Parra and Brian Navar in the service department
Martin Parra and Brian Navar in the service department were very professional. They had good communication and were timely with the repairs we needed. Top not h as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your awesome review, Nancy! We're thrilled to hear that our service department, especially Martin and Brian, provided you with professional and timely assistance. At Group 1 GMC Westside, we strive to maintain excellent communication and quality service for all our customers. We appreciate your kind words and look forward to serving you again! Sincerely, The Shamaley Buick GMC Team
I was very pleased with the entire car buying experience
I was very pleased with the entire car buying experience at this dealership. We did the entire process online until the final step of actually driving the vehicle. I didn’t have to haggle over price and my salesman Aaron was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Group 1 GMC Westside! We are always more than happy to assist you if anything else comes up. Take care!
This has been one of the smoothest and easiest vehicle
This has been one of the smoothest and easiest vehicle purchase experiences I?ve had in awhile. Dylan, my salesperson, was tremendously knowledgeable, kind, and patient throughout this process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Gerardo! We're thrilled to hear that your vehicle purchase experience at Group 1 GMC Westside was smooth and easy. Dylan truly strives to provide knowledgeable and patient service, and we're glad you felt supported throughout the process. We look forward to serving you again in the future! Sincerely, The Shamaley Buick GMC Team
Great customer care very attentive throughout the whole
Great customer care very attentive throughout the whole repair process definitely coming back. Was helped by carlos he made sure the process was smooth n I was tooken care of definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael, for your fantastic review! We're thrilled to hear that Carlos provided you with attentive care during your repair process at Group 1 GMC Westside. Your recommendation means a lot to us! We look forward to welcoming you back next time. Sincerely, The Shamaley Buick GMC Team
Excellent Service.
Excellent Service. Ernie was very helpful. I was able to get my vehicle ready for my trip on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Ernie to be so supportive during your experience here at Group 1 GMC Westside. If you have any further questions, please don't hesitate to reach out!