Reviews
Vianelly was very helpful, nice and professional. Got us exactly what we were looking for. Thank you!
Vianelly was very helpful, nice and professional. Got us exactly what we were looking for. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Lizzy! We’re thrilled to hear that Vianelly provided you with excellent service and helped you find exactly what you were looking for. We appreciate your kind words and hope to see you again at Group 1 GMC Westside! Sincerely, The Shamaley Buick GMC Team
Thank you for your wonderful review, Lizzy! We’re thrilled to hear that Vianelly provided you with excellent service and helped you find exactly what you were looking for. We appreciate your kind words and hope to see you again at Group 1 GMC Westside! Sincerely, The Shamaley Buick GMC Team
Everything was great, great service, great facilities. If I were to buy another truck it would be from Group 1. Thanks for everything. Martin took care of me throughout the service.
Everything was great, great service, great facilities. If I were to buy another truck it would be from Group 1. Thanks for everything. Martin took care of me throughout the service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Lonny! We’re thrilled to hear that everything was great and that Martin took excellent care of you throughout your service. If you decide to buy another truck, we look forward to assisting you again. We appreciate your support! Sincerely, The Shamaley Buick GMC Team
I went in for an emergency repair. They got me in quickly, accurately diagnosed the problem, and had my truck back to me within a week.
I went in for an emergency repair. They got me in quickly, accurately diagnosed the problem, and had my truck back to me within a week.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Kenneth! We appreciate you choosing Group 1 GMC Westside for your emergency repair. It’s great to hear that we could get your truck back to you quickly and efficiently. We look forward to assisting you again in the future! Sincerely, The Shamaley Buick GMC Team
They are great. Oscar Olivera has always treated us like family. He is very knowledgeable and a great person. Alex Barrera manager always gives us the best prices and very nice. We always feel like if we got the best deal always. We have been coming back for over 20 years. I highly recommend them.
They are great. Oscar Olivera has always treated us like family. He is very knowledgeable and a great person. Alex Barrera manager always gives us the best prices and very nice. We always feel like if we got the best deal always. We have been coming back for over 20 years. I highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Jorge! We truly appreciate your kind words about Oscar and Alex at Group 1 GMC Westside. It's fantastic to hear that you feel like part of our family and that you always receive the best deals. We’re grateful for your loyalty over the past 20 years, and our team looks forward to serving you for many more! Please don’t hesitate to come back and see us anytime. Sincerely, The Shamaley Buick GMC Team
They are great. Oscar Olivera has always treated us like family. He is very knowledgeable and a great person. Alex Barrera manager always gives us the best prices and very nice. We always feel like if we got the best deal. We have been coming back for over 20 years. I highly recommend them.
They are great. Oscar Olivera has always treated us like family. He is very knowledgeable and a great person. Alex Barrera manager always gives us the best prices and very nice. We always feel like if we got the best deal. We have been coming back for over 20 years. I highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Jorge! We’re happy to hear about your positive experiences with Oscar and Alex at Group 1 GMC Westside. It’s great to know that you feel like family with us after 20 years. We appreciate your loyalty and your recommendation. We look forward to seeing you again soon! The Shamaley Buick GMC Team
I purchased a vehicle and had shipped to TN. The vehicle was exactly as advertised. The salesman sent pictures and video and th deal done virtually was as smooth as possible.
I purchased a vehicle and had shipped to TN. The vehicle was exactly as advertised. The salesman sent pictures and video and th deal done virtually was as smooth as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are so happy to read such a great review about Group 1 GMC Westside! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I take my car for an oil change they change the oil but not check the other fluids under the hood is this normal for them to do so? Because my fluids are bone dry currently and I just got my oil changed about two months ago.
I take my car for an oil change they change the oil but not check the other fluids under the hood is this normal for them to do so? Because my fluids are bone dry currently and I just got my oil changed about two months ago.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We’re sorry to hear about your experience and understand your concern. During an oil change service, we aim to follow a thorough inspection process that includes checking essential fluids under the hood. It’s disappointing to learn that this may have been missed during your visit. We take comments like yours seriously and will review this with our team to ensure our service standards are consistently met. We would appreciate the opportunity to make this right, please feel free to contact us directly so we can address your concerns. Thank you for bringing this to our attention. Brian Navar Aftersales Director - Group 1 GMC Westside bnavar@Group1Auto.com 915-231-4000
Staff very polite knowledgeable and super professional. Appreciate dealership opening early for those of us that have a three hour commute to get our vehicle serviced.
Staff very polite knowledgeable and super professional. Appreciate dealership opening early for those of us that have a three hour commute to get our vehicle serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Staff very helpful and knowledgeable in the products they sell, very to the point in answering our questions
Staff very helpful and knowledgeable in the products they sell, very to the point in answering our questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, David! We're thrilled to hear that you found our staff at Group 1 GMC Westside helpful and knowledgeable. Providing clear and direct answers is important to us, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Shamaley Buick GMC Team
Always excellent service! They always let me know what’s needed to keep it running well. I will always go back
Always excellent service! They always let me know what’s needed to keep it running well. I will always go back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Delmy! We’re thrilled to hear that you consistently receive excellent service at Group 1 GMC Westside. Keeping your vehicle running well is our priority, and we look forward to seeing you again for your next visit! Sincerely, The Shamaley Buick GMC Team