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Parks Chevrolet Kernersville

(462 reviews)
Visit Parks Chevrolet Kernersville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (855) 372-1931 (855) 372-1931
Used (855) 372-1933 (855) 372-1933
Service (855) 372-1974 (855) 372-1974

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Chevrolet Kernersville from DealerRater.

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Expedition Max

They accommodated to almost all my needs and wants. They delivered a car that I really wanted snd it was to my expectations. Wesley, Chris and Debra were an amazing team to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Courtnee, Thank you for your kind review; we are happy to pass along your comments to the team here at Parks Chevrolet, Inc.! Thank you again for choosing Parks Chevrolet, Inc. and we hope to see you again.

Outstanding and Amazing! Please see my review on Google...

Outstanding and Amazing! Please see my review on Google and Yelp! Go see JJ and Nash and you wanted ever look back again! Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Review

Gerardo Barajas is an excellent employee . He was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Good Service

Had a very pleasurable experience shopping here. Called about a car and spoke with Ken he was very helpful. Worked a deal with them and were flexible on options. Ended up not buying the car and they still gave back the non refundable deposit. Overall good experience and will consider them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Jon, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Parks Chevrolet, Inc. and we hope to see you again.

NOT HAPPY

When I went to pick the car up,the battery was dead,they jumped it but when I got it home it was dead again. Next day I had to purchase a new battery($160)Service engine light came the same day. I know used cars are sold “ as is” but I was told by my client advisor that their mechanic went over this car thoroughly. The back up key fob wasn’t even to this vehicle and doesn’t work($120)

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Absolutely amazing service, really helped me get the car...

Absolutely amazing service, really helped me get the car that I needed and that was the right fit for me in this moment. I’ll definitely be doing more business her Carmen again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

During this crisis and the unique way I purchased the...

During this crisis and the unique way I purchased the vehicle (through a third party to select, test drive, and to work directly with Ron Schafer to facilitate the purchase because I was unable to be physically present) Parks provided a seamless, effortless, and pleasant purchase experience that ensures that I will definitely recommend Parks and Ron in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great feedback on your experience. We are happy to hear the process went smoothly with our online process/not in person purchase process. We appreciate you trusting Parks Chevrolet!

Excellent Service!!

The team at Parks Chevrolet did an excellent job repairing my 2006 Corvette, will be back to see them again. Highly recommend Jeff and the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greg, thank you so much for this review as well! We are glad you had such a good experience. Thank you for trusting Parks Chevrolet, and we are happy to have you in the Parks Family!

Carmen was major help today she got me in and out as...

Carmen was major help today she got me in and out as quick as possible she was patient with my family and I and made sure I got and understood everything I needed to know for a first time buyer I would recommend her to anybody!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this feedback on your experience! We love hearing great things about our teammates, and are happy we could assist in your first car buying experience! Thank you so much for trusting Parks Chevrolet, and don't hesitate to reach out! We hope to see you again.

I don’t like the car buying process but this was almost fun

During the virus you could only do business online but Jackie made it enjoyable. I purchased a 2020 Camaro 1 LT which they had to go to a dealership in Va. for, they went the extra mile literally to make sure I was taken care of, Jackie Kennedy, is very easy to deal with. Sales manager and finance people also made me feel at ease, no high pressure sales here. If your looking for a car come down and see them you may even like it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! We are happy to hear that you had a smooth online car buying experience. We appreciate the opportunity to work with you!