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Morrie's Minnetonka Ford

(613 reviews)
Visit Morrie's Minnetonka Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (612) 276-3608 (612) 276-3608
Used (612) 276-3469 (612) 276-3469
Service (763) 515-1749 (763) 515-1749

Reviews

(613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morrie's Minnetonka Ford from DealerRater.

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I feel like the dealer did a great job getting my problem

I feel like the dealer did a great job getting my problem fixed..My truck is n running great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Luke Elling was very helpful and is very knowledgeable

Luke Elling was very helpful and is very knowledgeable about Ford vehicle's. What happened to Quick Lane?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm a long time senior client and they have never failed

I'm a long time senior client and they have never failed to give my cars the best service as is proved by the length of time I drive them. They are always courteous and respectful. I would not go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Edwin was great with commination throughout the buying

Edwin was great with commination throughout the buying process. We had a great experience with our car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service on two occasions!

Excellent service on two occasions! Greg and Bianca have been very helpful. And the mechanics were very thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolute exceptional service and personnel.

Absolute exceptional service and personnel. Welcoming environment. Knowledgeable personnel Clean facility. Friendly personnel. Excellent service with job well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome experience.

Awesome experience. Great communication. I would highlight recommend. Appreciated a great video explaining my installation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from Greg and the techs.

Great service from Greg and the techs. Went above and beyond to help me out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic and professional service from Greg in the

Fantastic and professional service from Greg in the service department. Appreciated his communication and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely with out a doubt this the WORST parts

Absolutely with out a doubt this the WORST parts department I've ever dealt with. After waiting several minutes for a person to help I showed him a photo of my title with the vin# to insure I was given the correct part ( grill emblem for 2006 F-150. After waiting several minutes for him to get it and several more minutes to get change I left in confidence. My mistake was trusting that the person gave me the correct part. I drove 30 minutes back and took off the old part at which time it was obvious he gave me the wrong part. I drove back and explained the problem. The person I dealt with was not there and the woman who "helped" me said there was no way of identifying who sold me the part. The woman looked the part up and said the previous parts person didn't write down the part number. She said the part is out of stock and I could have it tomorrow. The correct part would be about $40.00 more. She was rude, no apology and could care less about customers. I've dealt with Morries for 40 years and can definitely say it has gone downhill since Morrie Wagner sold out. No way I'd recommend this store, but from the customer service I received I don't think they would care. Craig

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.