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Buena Park Honda

(2,205 reviews)
Visit Buena Park Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 884-6629 (877) 884-6629
Used (877) 882-6647 (877) 882-6647
Service (877) 882-4055 (877) 882-4055

Reviews

(2,205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Buena Park Honda from DealerRater.

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Charles is the best sales person i’ve ever experience....

Charles is the best sales person i’ve ever experience. Got the best deal from him. Professional and helped me and family with our new blessing. I Highly recommend him if any one is looking for a new car. No pressure at all. Hassle free. Thank you Charles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Crisjr314, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

generally good experiencel

Apart from a frustrating and almost unusable website, everything went OK. There was minimal wait whenI arrived and the adviser processed the order quickly. I left my car and it took a while before I was advised that the car was ready. But no real complaints about the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Misterhondaowner.ed, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Service Advisor Frank Gomez was extremely professional...

Service Advisor Frank Gomez was extremely professional and provided prompt service. My vehicle was completed as promised. If you’re looking for a good, communicative service advisor book your next appointment with him. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Alishan0485, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

I have purchased 2 Honda’s from this dealership in the...

I have purchased 2 Honda’s from this dealership in the last 25 years and I always have the most professional and personable experience. Although I will spend money I always look forward to getting my car serviced because everyone there is awesome and I can always count on my car being properly serviced in a timely manner and have it down to my expectations. Today I had Alejandro Luna service my car and he was wonderful. I highly recommend anyone looking for a Honda to go to this particular dealership they do not work on commission and make sure that you were happy and always get you the greatest deal whether you’re purchasing a car for getting your current car serviced. I never feel like I’m being up sold or ripped or taken advantage of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jamie42, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

Service is always great with Buena Park Honda. I had an...

Service is always great with Buena Park Honda. I had an A1 express service and was done in just a little over an hour. They offered a free car wash but when I got the car back, it wasn’t done. I was surprised that they charged for sanitizing the car. I was under the impression it’s all part of the no contact service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rick Barrios, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Received an email about upgrading to a new Civic with one...

Received an email about upgrading to a new Civic with one year left on my lease. Decided to come in an see if the offer was for real...yes it was. Not only did I leave with a BRAND NEW 2020 Honda Civic, I got the color I wanted and even great customer service that I wasn’t even looking for. My sales associate was Ms. Prado and she was the just the nicest. Even the Sales manager Ellie(I believe her name was) was super personable as well. Looks like I’ll be back in two years to take a look at what’s in stock come 2022!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brandonmcoates, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Buena Park Honda!

Thank you Frank Gomez one more time you did an...

Thank you Frank Gomez one more time you did an excellent job. Thank you so much you have always been so helpful to us my son and granddaughter .. Rosa Kingsbury

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rosa Kingsbury, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! We look forward to your next visit! Take care!

I received the best car buying experience at Buena Park...

I received the best car buying experience at Buena Park Honda. Pete was polite, helpful and answered all of our questions. Ellisa was great with entertaining our kids with signing paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Roe, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Great Customer Service

I went to get an oil change with Frank Gomez, and his help was amazing. He got me in and out of the dealership within the hour, and he answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Alexmendoza9989, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dropped my Honda off for a repair and Frank Gomez was...

Dropped my Honda off for a repair and Frank Gomez was very helpful with all my questions and concerns. When I returned to pick up my car, he even showed me pictures of what the issue was. Great service. A+ across the board. I love Buena Park Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Roxygrls04, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!