Reviews
Buyer of a new vehicle.....
Very pleased with all the aspects of this car dealer.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Virginia, thank you for your review. We at Griffin's Hub pride ourselves on being well-rounded; our sales, service, parts and body shop departments all working together to ensure the highest levels of customer satisfaction. Thank you for allowing us to serve you and we look forward to working with your again in the future. Down the road, Joe Collazo (New Vehicle Sales Manager)
Wow! Awesome experience!
My experience was great. I was given excellent customer service and felt happy with my transaction. I was given respect by Julia Huhn, the best sales woman I know. She made sure that I was comfortable with my transaction. The free donuts and popcorn were a plus. Will def buy another car from them again. Please support this company, by atleast visiting them, if you are looking to by a car, new or used.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Casey and Kristine, we are overjoyed to hear that you sincerely enjoyed your recent experience with Griffin's Hub. It is our goal to ensure that every customer feels comfortable with the process, from beginning to end. We appreciate your honest review and for recommending us to everyone you know! Enjoy your new vehicle and please let us know how we can best assist you in the future. To you, Joe Collazo (New Vehicle Sales Manager)
Awe yiss
Woody is the man ! Bought a 2013 dodge dart sxt and it was the painless. The finance guy was thorough and funny. Would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Now that's what we like to hear, "PAINLESS!" Griffin's Hub loves to prove that car shopping doesn't have to be stressful - in fact, we like to make it fun! Enjoy your new Dodge Dart and make sure you stop in to say "Hi!" when you come in for your free carwashes. Above all, welcome to the Griffin's Hub family. Joe Collazo (New Vehicle Sales Manager)
Dodge Grand Caravan
We purchased a 2013 Grand Caravan Friday, May 31, 2013 and are very pleased with it's performance, comfort and handling on the road. Jack Needler, our salesman, was exceptional from first contact to our van's delivery. He was very knowledgeable and helpful with all our questions putting us at ease in selecting the Grand Caravan for our needs. The financing went smoothly and all our anxieties were addressed and put at ease. Our experience with Griffin can only be described as EXCEPTIONAL! We have been shopping for a new car for quite awhile and Jack Needler was able to do what no other salesman had been able to do. He addressed our needs and closed on a deal that was beneficial to us. We will be telling all our friends and relatives to see Jack at Griffin's Hub Chrysler Jeep and Dodge! Thanks so much for your attention to details. Our favorite radio stations was playing on the radio when we turned the car on to take it home!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you for your "EXCEPTIONAL" review! Nothing means more to us than when a customer not only loves their new vehicle, but also loves the experience they had with us here at Griffin's Hub. Our staff prides themselves on going above and beyond, as we like to think of each and every one of our customers as family. Thank you for allowing us to assist you in finding the vehicle that met all of your needs and wants. We hope that you get many, many miles of enjoyment from your new van and look forward to seeing you around the showroom for your regularly schedule maintenance or complimentary carwashes. Happy Trails, Joe Collazo (New Vehicle Sales Manager)
Great Sales Person
Jack Needler our sales guy was terrific. Thorough, helpful, responsive and not pushy. When we picked up our vehicle he went through everything with us, right in the car and answered every question we had and anticipated things we would need and suggested those as well. I would absolutely recommend Jack to family and friends and would buy from him again. Solid sales experience, good guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review and for sharing a bit about your recent experience with Griffin's Hub. Our main goal is to help our customers feel at ease throughout the entire process (before, during and after purchase) - I am happy to hear that our staff is continuing to live up to this high standard. We sincerely appreciate your glowing recommendation and we look forward to the possibility of working with you, your friends and your family in the future. All the best, Joe Collazo (New Vehicle Sales Manager)
Bruce&M
Woody was a GREAT salesperson to work with. Approachable and answered all our questions! He followed thru with our requests in a timely manner! We'd go back to work with him again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Griffin's Hub prides itself on having some of the most knowledgeable and friendly staff in the business. We enjoy being able to address all concerns and answer all questions in an honest and up-front manner, so that our customers can make the best, most informed choices. We truly want your experience to be as easy and stress-free as possible. Thank you for your business and for your review, Bruce. We look forward to seeing you around and, please, let us know if we may be of service to you in the future. Until then, Mark Bacon (Pre-Owned Vehicle Sales Manager)
Great service
We had a very good experience buying our van juila made the process very easy and hassle free
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amy, we are thrilled to hear that your recent experience with Griffin's Hub was "very easy" and "hassle free" and sincerely hope that you enjoy your new vehicle for many miles. Please let us know how we can best serve your automotive need in the years to come. See you around, Joe Collazo (New Vehicle Sales Manager)
WOODY ROCKS !
I have never had such a great purchasing experience as I did at Griffin's Hub Chrysler. Woody treated me with such respect and kindness. He made the whole buying process smooth and easy. Ask for Woody, I can't say enough about him. Also, Dennis, the Business Manager, did a FANTASTIC job explaining everything about my loan. I LOVE my SUV ------- Go see these guys ------ They will make it happen for you too !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much Judy for the awesome comments. It was a pleasure making things happen so you can enjoy your buying experience and your suv. Happy travels....
Griffins Hub Dealer and Julia Huhn
The "build your own' concept on the internet and the ease of use was second to no-one. Ford Motor Co. and Hyundai have a lot to learn about customers. Julia Huhn and other staff sales people were very helpful and understanding. My new car selection was not an easy one but Griffins Hub Sales people made it easy. Several visits were needed for me to make the right decision on the vehicle that suited me best. Car buying experiences can be a nightmare if not guided by knowledgeable sales people. Again , hats off to Julia Huhn and the others that helped her. Thank You - Phillip D. Hanson
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phillip, thank you so much for the review of your recent experience. We, at Griffin's Hub, understand that searching for a vehicle can be daunting - that's why we arm our sales staff with the largest selection of Chrysler, Jeep, Dodge and Ram vehicles and fully-stocked pre-owned inventory, as well as unsubstantial knowledge and training on past, present and future automotive products and technologies. We are glad that you we were able to find your perfect match and hope that you enjoy you vehicle for many years and many miles. Thank you again, Joe Collazo (New Vehicle Sales Manager)
Going the extra mile
I just purchased a 2013 Dodge Ram Express Quad Cab yesterday. Originally, I sent in an online inquiry to the dealership with some questions about the truck. I received a response from Jessica right away and I came in for a test drive. I left and wanted to talk things over with my wife before making a decision. We decided we were going to purchase the truck, as long as our terms were met. Over a few day span Jessica and I had communicated about details of the transaction. There was no pressure to buy. I admit I was probably a bit of a pain, but Jessica went the extra mile and got the deal done. When we were signing the paperwork, Jessica watched our kids in the dealership play area. Overall, the dealership was great, Jessica was outstanding and I love my new truck!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, thank you so much for your review! We, at Griffin's Hub, pride ourselves on open and honest communication throughout our customer's entire experience. We know that purchasing a vehicle is a big decision but are dedicated to putting you at ease (even if that means babysitting.) We wish you many happy and healthy years with your new truck. To you and yours, Joe Collazo (New Vehicle Sales Manager)