CarVision of Trooper

Please be aware of this dealership from the sales associates to MANAGEMENT. The do not provide their customers with the best possible financing options, lie to you to make a sale, and when brought to their attention they deny what they say and become rude. We drove 2 hours with 2 children on Memorial Day to this dealer to be treated poorly, lied to, and rushed. Originally financing was through one company, the floor manager Troy said he could possible get a better financing option and came back with another offer through Westgate. When we looked, the original finance company was on the document and no one was left to help us because the sales team was ready to leave as they said “they had cookouts to go to”. We called the dealership numerous times and were told we’d receive a call back and each person all gave different information to fix the issue. When the finance manager (didn’t mention his name and he is not listed on their website so who knows who I actually spoke to) finally took the call, told us to be grateful that the government gave us $4000 off the vehicle and that I was pulling being financed through Westgate out of thin air. The sales associates Stuart and floor manager Troy sat there in the office and played clueless to what was going on and the manager even had the nerve to say he hoped .. didn’t mix up two deals! Save yourself the frustration and poor customer service.

Really nice place to go car shopping. Everyone in the dealership is nice and treat you like family

Courteous patient concern about helping you get the right car, respectful, clean dealership, polite, very polite I would definitely recommend the dealership to family and friends it was a great car buying experience oh my goodness and they do an amazing job when you take your car back to get it clean

Jayden was great and answered all my questions! Overall a good experience when buying a car

Nice, clean, quick center and friendly very informative staff. Knew what they were talking about about.

My second time was as good if not better than my first. Ronald Duncan was great.,very thorough

Ron is professional and personable, and got me a great deal on a great electric vehicle. Ron is the guy to go to.

Very punctual, confident and excellent service. Ronald was truly professional. Our approbations time was on a regular time.

Friendly people working here. Very helpful in getting us into the car we really liked..

Bought a 2021 Kia Stinger and Ron was extremely helpful throughout the entire deal. I will definitely reccomend Car Visi9n and Ron to my friends looking for a vehicle.