Imperial Ford

I recently drove over an hour to check out a vehicle and was immediately greeted by Omar. From the start, he stood out as an atypical salesman—he wasn’t pushy, didn’t try to upsell me, and genuinely listened to what I wanted. He made it happen! What impressed me most was his honesty—if he didn’t know something, he admitted it instead of guessing, which built a lot of trust. While there were a few hiccups with the registration and plating process, Omar kept me updated every step of the way, which made things much smoother overall. It was a great experience, and I’ll definitely be coming back in the spring to buy another vehicle. Highly recommend working with Omar! Plus the dealership itself inside makes it super comfortable.

McKenna O’Brien was awesome. Very upbeat and informative. Everyone, from McKenna in sales to Ford manager to Rick in finance are great to work with and made the purchase experience seamless. Highly recommend!

Excellent dealership with great knowledgeable sales staff. Gave the most for trade-in and best price on new escape ST-line. Highly recommend! They are conveniently located in Mendon, MA and no pressure sales tactics. Plenty of inventory to choose from and they can and will order from the factory or find your specific car from another dealer.

I always recommend Dave Cross at Imperial Ford to my family and friends. He is invaluable, friendly, and knowledgeable. Buying a new vehicle is always the most convenient and pleasant experience. I highly recommend it.

Chuck was very helpful and answered all my questions I had about my new car . Made the process a smooth as possible. I Would definitely recommend chuck for anyone looking to buy a new vehicle!

I am a repeat costumer and i would come back again. It was a very pleasant experience with no stress dealing with Chuck Gjerde. I would recommend Chuck and Imperial to my friends. Gerald Lagesse

This was my first experience purchasing a vehicle with Imperial Ford and it was easy as can be through-out. The dealership was fully stocked which made finding the right vehicle a great experience. We worked with Chuck Gjerde who was very knowledgeable on all of the vehicles we looked at and very helpful as well.

Experience was great. Sales Rep Chuck Gjerde listened to our needs to resolve all our purchase requirements. Chuck personally went over every option (which were many) with us to assure our selection and satisfaction was the best I've had at any dealership.

Excellent professional, knowledgeable. A purchase of my new 2024 F350 couldn’t have gone any smoother very satisfied customer thank you very much Chuck Gjerde. You were an amazing salesperson

I love the way Linda listened to me and how they worked with me on the price