Skip to main content

Imperial Ford

(1,442 reviews)
Visit Imperial Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (508) 286-6870 (508) 286-6870
Used (508) 286-6949 (508) 286-6949
Service (508) 286-6946 (508) 286-6946

Reviews

(1,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

We recently purchased a car at imperial Ford.

We recently purchased a car at imperial Ford. And had the pleasure of working with sales representative Sean L. It was a very pleasurable experience. Sean was very patient, kind, professional. We were trying to decide between two vehicles, and he never pressed us or pushed us either way. He was very informative, smile a lot, and was very comfortable to be around. Once we decided on the vehicle that of choice, he then walked us through the process, making sure we understood everything along the way. Once we met with the financial office to do the paperwork, Sean was working behind the scenes to make sure our vehicle was washed and cleaned so that we could take it home that night. This was surprised us as it was getting late and almost time to close once we were done the process. Sean pulled the car up And taught us all the features. We understood everything before we left. We love our bronco Sean thank you for all you do. We would use imperial again in the future. This is our second time using them. We hope to see Sean again as he was a great sales person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave is very knowledgable about commercial sales.

Dave is very knowledgable about commercial sales. He helped me out with some trucks for my business. Thanks to Dave and Imperial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Been wanting a bronco for a while, decided to come into

Been wanting a bronco for a while, decided to come into imperial and was greeted by Dave who helped make the process real easy for me. Never felt pressured to buy but knew I was getting a great price on a great car. Thanks a lot Dave for a good car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Chuck was absolutely fantastic, I bought my dream car, a

Chuck was absolutely fantastic, I bought my dream car, a Ford Bronco. He made it so simple and was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a wonderful experience with Imperial ford.

I had a wonderful experience with Imperial ford. Mr Sean LaBarge was very patient in explaining to me the entire process and all of my questions were answered. Eventhough I went to look at the Ford expedition Sean helped me check out the Chevy Tahoe as well. I was able to drive both vehicles back to back and there was no pressure put on me to make a final decision. I am happy that the next day I was able to make a decision and return back to complete the formalities. All in all I am very happy with the purchase experience at Imperial Ford. Now waiting for my expedition to get delivered and I am sure it would be a nice experience as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We had a great experience with our salesperson, Chuck

We had a great experience with our salesperson, Chuck Gjerde. He was very knowledgeable and professional. He was a pleasure to work with throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very impressed with our salesperson Chuck.

We were very impressed with our salesperson Chuck. He spend a lot of time imparting his knowledge about the vehicle buying process. He also was very thorough after the purchase in showing us every feature of our new Explorer. We cannot thank him or the rest of the staff at Imperial Ford enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure doing business with imperial ford my

It was a pleasure doing business with imperial ford my salesman Chuck Gjerde was very friendly professional down to earth and easy to talk to the dealership had a great selection of new and used ford trucks I was looking for everybody I had to deal with couldn’t have been more helpful I would recommend Chuck and imperial ford to anybody looking to buy a new vehicle I couldn’t be happier with my new f250 it was my pleasure doing business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dave's knowledge and expertise in the industry are truly

Dave's knowledge and expertise in the industry are truly impressive. He answered all my questions with patience and clarity, making the entire buying process smooth and stress-free. What stood out the most was his genuine honesty and transparency; I never felt pressured or rushed into making a decision. Highly recommend going to see Dave Cross at Imperial if you want a smooth experience buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

When it came time to finalize the purchase, Dave guided

When it came time to finalize the purchase, Dave guided me through the paperwork efficiently and ensured that all my concerns were addressed. He even followed up after the sale to make sure I was satisfied with my purchase and to answer any further questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.