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Audi Peabody

(436 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (978) 705-4859 (978) 705-4859
Used (978) 705-4851 (978) 705-4851
Service (978) 705-4853 (978) 705-4853

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Peabody from DealerRater.

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Long wait, but service woman was fantastic.

Long wait, but service woman was fantastic. Would be nice if they has some snacks available! I never trust dealers, but I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Karl helped me with my car at Audi in Peabody ma, he made

Karl helped me with my car at Audi in Peabody ma, he made the process so easy & fast! Very happy with my purchase! I recommend him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Denise was very helpful with scheduling and day of

Denise was very helpful with scheduling and day of appointment. Facilities were clean and everyone was friendly. I would recommend having your car serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fabulous service, great waiting area and the honored my

Fabulous service, great waiting area and the honored my coupon! Got my service done for less than what vavoline would charge and my regular Audi dealer that I would go to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The dealership was very proactive, helpful and

The dealership was very proactive, helpful and knowledgeable with all aspects of trading in a car and purchasing a new one! I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Eric and the team were great.

Eric and the team were great. Service was on time, and they made recommendations to keep the car current. The facilities were clean, and welcoming which made it easy to wait for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent service friendly!

Excellent service friendly! Warranty issue which they handled professionally. Would purchase another vehicle here! Dealership clean friendly and reliable with many vehicles to purchase plus many extras

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service from start to finish!

Excellent service from start to finish! Raymond provided outstanding customer service?great communication and incredibly knowledgeable. My car was fixed and ready within a few hours. I was pleasantly surprised by the complimentary car wash and interior cleaning. They even arranged an Uber for me , which made the entire process stress-free-Thank you! The team was efficient, and I appreciated the detailed video showing the issue along with a full inspection and recommendations for future repairs. Highly recommend! Also, the establishment was extremely immaculate and everyone was warm and welcoming. Looking forward to my next car services!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pleasant overall great service and everyone in the

Pleasant overall great service and everyone in the dealership helped me and offered me a beverage while waiting for my car to be worked on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I worked with Raymond Baez and he was great.

I worked with Raymond Baez and he was great. He kept me informed and let me know what other issues I had w car. Follow up service scheduled

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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