Reviews
Long wait, but service woman was fantastic.
Long wait, but service woman was fantastic. Would be nice if they has some snacks available! I never trust dealers, but I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karl helped me with my car at Audi in Peabody ma, he made
Karl helped me with my car at Audi in Peabody ma, he made the process so easy & fast! Very happy with my purchase! I recommend him!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Denise was very helpful with scheduling and day of
Denise was very helpful with scheduling and day of appointment. Facilities were clean and everyone was friendly. I would recommend having your car serviced here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fabulous service, great waiting area and the honored my
Fabulous service, great waiting area and the honored my coupon! Got my service done for less than what vavoline would charge and my regular Audi dealer that I would go to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The dealership was very proactive, helpful and
The dealership was very proactive, helpful and knowledgeable with all aspects of trading in a car and purchasing a new one! I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eric and the team were great.
Eric and the team were great. Service was on time, and they made recommendations to keep the car current. The facilities were clean, and welcoming which made it easy to wait for my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service friendly!
Excellent service friendly! Warranty issue which they handled professionally. Would purchase another vehicle here! Dealership clean friendly and reliable with many vehicles to purchase plus many extras
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service from start to finish!
Excellent service from start to finish! Raymond provided outstanding customer service?great communication and incredibly knowledgeable. My car was fixed and ready within a few hours. I was pleasantly surprised by the complimentary car wash and interior cleaning. They even arranged an Uber for me , which made the entire process stress-free-Thank you! The team was efficient, and I appreciated the detailed video showing the issue along with a full inspection and recommendations for future repairs. Highly recommend! Also, the establishment was extremely immaculate and everyone was warm and welcoming. Looking forward to my next car services!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant overall great service and everyone in the
Pleasant overall great service and everyone in the dealership helped me and offered me a beverage while waiting for my car to be worked on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I worked with Raymond Baez and he was great.
I worked with Raymond Baez and he was great. He kept me informed and let me know what other issues I had w car. Follow up service scheduled
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase