Land Rover New Rochelle

I NEVER IN MY LIFE HAD TO WRITE A NEGATIVE REVIEW FOR ANY BUSINESS UNTIL I VISITED LAND ROVER NEW ROCHELLE. IN FACT, THE BETTER BUSINESS BUREAU WILL SURELY BE INFORMED ABOUT THIS INADEQUATE, UNPROFESSIONAL, SLOPPY, RUDE, INEFFICIENT AND CARELESS DEALERSHIP. I WORKED WITH THEM FOR A WEEK ON A PURCHASE AND THEIR FINANCE MANAGER KRISTIN GAVE ME A CRAZY HIGH RATE ALMOST 12% WHEN I AM A TIER 1 APPLICANT AND SO I HAD TO GO TO MY CREDIT UNION TO GET A LOWER RATE WHICH I DID.THEN FOUND OUT I DID IN FACT GET A LOWER APPROVAL RATE 8% THAT KRISTIN DECLINED AND DIDNT BOTHER TO LET ME KNOW, INSTEAD SHE WAS LIKE YEAH LET HER GO GET A CHECK AND INCONVENIENCE HERSELF SO I DID AND WENT BACK TO THE DEALERSHIP WITH A $78000 CHECK AND THEY WANTED $243 MORE, THEY SAID TAKE IT OR LEAVE IT. OMG THE RUDE ATTITUDE REALLY HAD ME MIND BLOWN. KRISTIN THE FINANCE MANAGER, ALEX THE SALES MANAGER AS WELL AS THE SALES ASSOCIATE ARIS. THEY WERE ALL JUST ANGRY PEOPLE, SEEMS LIKE THEY HATE THEIR JOBS AND LET IT OUT ON THEIR CUSTOMERS. ARIS HATED THE FACT THAT SHE HAD TO COME IN ON HER DAY OFF TO DELIVER THE CAR TO ME, KRISTIN BECAUSE SHE WASN'T BENEFITING FROM A CASH DEAL PRACTICALLY THREW ME OUT OF HER OFFICE FOR NOT WANTING TO PAY THE $243 NOT ONLY WAS I OVERCHARGED ME FOR DMV FEES BUT $700 FOR TRANSFER PLATES REALLY GUYS??????? THATS JUST DISHONESTY AND DISGUSTING. I DID HOWEVER HAVE THE BEST EXPERIENCE AT LAND ROVER MANHATTAN WHERE THEY TREATED ME WITH RESPECT AND CARE, EXTREMELY PROFESSIONAL. I GOT LOWER MILES AND A LOWER SALES PRICE ON THE SAME CAR. THANK YOU NEW ROCHELLE FOR SAVING ME $5,500 ON MY NEW PURCHASE AT LAND ROVER MANHATTAN. I WILL NEVER RECOMMEND LAND ROVER NEW ROCHELLE.

Salesman Brad made us feel very comfortable. Excellent salesmanship, he was not pushy, he was very patient with us.

Steve Goldsmith was a pleasure to deal with. They could not have made the process more seamless. Important even the simplest of things they think about and were able to take our plates for our old vehicle as they have an active office on site. PERFECT

They r on point and is a pleasure doing business with them , I like dealing w them and they are so honest

The salesman was dishonest and not helpful. The dealership neither tried to resolve the issues.

I received was provided with detailed information in a respectful environment. Associates were caring and willing to help

Great! Very happy with my 2024 LR Defender 110. Excellent service department after sale. Would buy another car fro them.

I purchased a 2024 land rover that leaks oil power steering, over 170k and finance manager knew before selling me . Never again. Im not asking for a favor. Just replace my car or refund . Very simple. Christine knew exactly what she did. Im not a Low life . I was scammed big time

Endless runaround. I purchased a 2024 CPO that was not cleaned upon arrival. No manuals, missing floor mats, and we are still trying to figure out how to remove the prior owner from the vehicle system. Frustrating to say the least.

Best Land Rover dealership and service in New Rochelle. Sean was an awesome host and cater to all needs and ver professional. I would highly reccomand them 10X over.