Reviews
Best Land Rover dealer hands down .
Best Land Rover dealer hands down . Always very professional .. love these guys …. I would highly recommend them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark, thanks so much for the warm recommendation of the team here at Land Rover New Rochelle. Feel free to stop by if you ever need any more help.
Absolutely top-notch experience from start to finish in
Absolutely top-notch experience from start to finish in purchasing a new vehicle. Francis was very knowledgeable and Christine was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good experience leasing a 2024 RR Sport.
Very good experience leasing a 2024 RR Sport. Our sales person, Steve Goldsmith, was very accommodating and spent significant time showing us their inventory and searching for other options. Christine Sarvaideo, Finance Director, was also very accommodating and explained the many add-on service options and later provided information regarding purchasing a front plate hideaway bracket and customizing calipers. This is our 2nd RR from Jaguar Land Rover New Rochelle and we are looking forward to building/ customizing our next RR and continuing our relationship in the future. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marco was awesome when he was there.
Marco was awesome when he was there. Since my car was damaged and landrover had it a month I wasn't kept up to date in repairs by the service folks. Had to reach out myself by other means on the status...
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Had a vehicle towed to Land Rover of New Rochelle due to
Had a vehicle towed to Land Rover of New Rochelle due to suspension damage caused by an accident. This was after 2 surrounding dealerships refused to take it in. After speaking with the service manager Ken Esposito, who was quick to accept the job, I was contacted by service advisor Matt Murphy. The communication and prompt response was outstanding. They were quick to help us through the process and very knowledgeable on the brand. I absolutely recommend them for any of your service needs. -Anthony
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anthony, thank you so much for your positive comments about Land Rover New Rochelle! We're looking forward to your next visit with us!
Fantastic dealership - service department is among the
Fantastic dealership - service department is among the best i have ever dealt with. The team is very professional and resolved my vehicles issues in one day exceeding my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I purchased a 2018 Alfa Romeo giulia from here about 5
I purchased a 2018 Alfa Romeo giulia from here about 5 months ago and I am now finding out the car needs a new engine. Ever since I purchased this car it's been problems with the car and also the service department/dealership. i was told the car had gotten an oil change , serviced and new brakes were put in. Within two weeks the oil light was on and the breaks were squeeking. I brought it to the service department where I was then told that they did not hear any squeaking so they would not change the brakes. I then brought it to Alfa Romeo, Larchmont, where I found out that the brakes were actually warped and never had been changed. I also found out the oil change had not been done, and actually the oil was 4 quartz over. When I then brought this problem to the service department attention they told me they would do the oil change, which for the second time they actually did not do, they only let out oil which then brought the oil too low, which is unsafe for the engine. Also the engine light would come on and off, I brought it to service department attention but I was told they cannot look at the car If the check engine light is not permanently on, " AutoNation policy ". Fast forward 5 months I find out the car needs a new engine and I am out of my warranty with autonation. They refused to service my car and nothing has been done. The management at this dealership is HORRIBLE . I had a horrible experience with Kenneth Esposito, service manger. He is unprofessional, rude and has no respect. He does not take the time to listen to the issues you have regarding your car and they do not own up to their mistakes. They have lied to me and also will keep giving you the run around. I DO NOT RECOMMEND THIS DEALERSHIP .
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 517-0772 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
I was told this location currently does not have a general manager due to their previous one, nick, resigning. I spoke with sales manager, vinny , and was told that it is also out of his hands. Also the service manager, ken, told me they will not be fixing my car unless I have warranty, which is ridiculous because when I had warranty and brought this issue to their attention they refused to check the engine light issue. Is there someone else I can speak to since there is no general manager ?
Best car buying experience I’ve ever had at a dealership
Best car buying experience I’ve ever had at a dealership ! Although this was a Land Rover shop, my purchase was a used Honda Pilot. The car looked and drove as good as new. The price was fair and there were no hidden fees (other than the standard $175 dealer fee). The price I saw was the price I paid (plus tax and DMV fees). Julius was my salesman and he made the whole process very easy. The finance rep was also wonderful, she explained everything very thoroughly and completed my transaction in under 20 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing service and follow-up.
Amazing service and follow-up. Steve and Vinny are amazing. Wonderful from Beginning to end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We traveled over 1.
We traveled over 1.5 hours from Central NJ to Jaguar Land Rover New Rochelle to purchase a used car. Steven P, our sales executive, and Alex, the sales manager, were excellent and the reason we traveled so far. The no-haggle price was very competitive, they fixed any issues that were revealed in the comprehensive inspection and they were responsiveness to any questions we had. Even though we were surrounded by some beautiful luxury cars, Steven and Alex never treated us any less important or valued as customers. In our search for a used car we discovered many tactics by other dealers to slip in additional fees and charges to inflate the advertised price. JLR New Rochelle was upfront about their reasonable documentation fee in addition to the sales tax. It was nice not having to pick through all of the fine print and legal jargon to find hidden costs. Highly recommend this dealer if you are looking for a used car. And if you are in the market for a Jaguar or Land Rover, I had no doubt they will take care of you, too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase