Reviews
Worst dealership I've ever dealt with !
Worst dealership I've ever dealt with !! Looking at others reviews confirms what a slimeball establishment this it. Terrible people to deal with all around. Hidden fees, over priced , lying salesmen, no ethics. STAY FAR AWAY
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Your satisfaction is very important to us and I would like the chance to learn more about your experience with our team. Would you kindly contact me so that we may have a discussion? Thank you, Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com
I had the opportunity to make business with Iggi and
I had the opportunity to make business with Iggi and James. This has been my best experience so far leasing a car. They were very profesional and very interested on making sure that i was getting a good deal , even on this crazy market conditions. I am very grateful about their job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Freddy, We are proud that you had your best leasing experience with our team. Enjoy making new memories with your purchase. Thank you for choosing Hyundai of Paramus and please know that we are always here for you.
I purchased a vehicle yesterday and the Sales
I purchased a vehicle yesterday and the Sales Representative was Stevin Burgos.He was very accomodating and professional during our entire time at the dealership. He explained every part of the process in great detail and was very informative. I will highly recommend Stevin to friends and family going foward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thanks for your amazing 5-star review of your experience with our Sales Team. Congratulations on your new vehicle. We appreciate your business at Hyundai of Paramus and welcome you back anytime!
Staff was very friendly and assistsed us upon arrival
Staff was very friendly and assistsed us upon arrival everytime we went. It was clean and orderly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there Nicole! Thank you so much for the five-star review. An exceptional customer service experience is what we strive to provide each visit here at Hyundai of Paramus! Let us know if we can be of service to you in the future.
We will never do business with Paramus Hyundai's Service
We will never do business with Paramus Hyundai's Service Department again and warn anyone who plans on doing so.. They grossly overcharged us ($7,000) for replacement of our sunroof which, while we were driving, became detached. This is despite the fact that in 2016 the sunroof was the subject of a recall and subsequently a Class Action Suit which was settled by extending the sunroof's warranty. Just another example of customer ripoff with little recourse.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dealer Valued Service Customer, Customer service is very important to us here at Hyundai of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771
They ripped me off for $415.
They ripped me off for $415.00 dollars. Rude and very shady service dept. Take your car elsewhere.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dealer Valued Service Customer, Customer service is very important to us here at Hyundai of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771
Customer service is very important to you? Really? I already contacted your service manager Vivian. She’s useless, unprofessional and doesn’t care or honor Hyundai’s vehicle warranty. After buying two Hyundai vehicles there I think I should have been treated better than being ripped off for $415.00 dollars just for a diagnostic check. This is a Hyundai dealership not Mercedes…
Iggi was thougful and met all of my questions with
Iggi was thougful and met all of my questions with straight answers. He got me in and out of the dealer with my new car, and ensured I was fully setup before leaving. He even waived me off the lot as I drove away in my new Santa Fe. Appreciate all that he does. David
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this glowing review! Our team will stop at nothing to ensure all of our guests receive exceptional service and we go above and beyond to make your dreams come true. Thank you for choosing Hyundai of Paramus for your car-buying needs, we wish you many safe and happy miles in your new Santa Fe.
I cannot recommend Iggi enough if you are looking to
I cannot recommend Iggi enough if you are looking to purchase a vehicle. As a first time buyer, Iggi was patient with me, explained every detail to me, and made sure everything was to my liking. Iggi was really great throughout the process of looking for a car and is very knowledgeable. I could not have had a better experience. I left the dealership content with my choice and comfortable because of this experience. I am really glad I made the decision to go with a Hyundai. Thanks again Iggi for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bridget, Thank you for your wonderful review and for being a valued customer. Here at Hyundai of Paramus, we work diligently to ensure every customer receives the best. We are thrilled to read our Sales Team provided you with a patient and comfortable experience. Congratulations on your first purchase. Please let us know if we can be of further assistance to you in the future.
Iggy was a great help and was very understanding of our
Iggy was a great help and was very understanding of our needs. He was the reason we bought the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Iggi was super helpful!!!
We were very happy with the service.
I had a fantastic experience buying my first car.
I had a fantastic experience buying my first car. Thanks to Iggi Barreto, he will make sure that your time at the dealership is worth it. Now I know what to do and not do for my next purchase. He won a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Axel, congratulations on buying your first car! Our Sales Team appreciated the opportunity to assist you during the process and make sure everything went smoothly. Thank you for choosing to come to Hyundai of Paramus, and we hope to welcome you back again in the future!