Reviews
Great Experience
Awesome experience. Great Staff. Good service and polite customer services. I would definitely recommend this dealer the my friends. I got what I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
My comfort zone
I was definitely in my comfort zone the minute I was greeted by Joe. I anticipated being a bit nervous about purchasing a car without my husband by my side. The entire experience was fun and exciting for me. I love my Elantra and I would highly recommend going to Route 4 Hyundai of Paramus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Paramus Hyundai
Felt rushed. Service was like being served by a bartender. Took an hour just to bring the car from the lot. Got no instructions on how everything worked inside the car. Got no inspection sticker so I got pulled over 3 times in 2 weeks. Dealership didn't even ask for my down payment money until I reminded them about it. To be honest there probably a whole bunch of other stuff the dealer and myself forgot to even talk about. In conclusion, the service wasn't terrible, but definitely not the best. Don't expect much for car dealships anyway.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Best sales rep ever!
I don't have enough words to describe how awesome Brian is!!! As I said I never fill out any survey. This time I had to take the time to express my genuine happiness with my experience. I have leased and purchased many cars. Including BMW, Mercedes, Audi...and I have not met a more professional patient and courteous individual let alone car salesman! You are awesome Brian!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Brian and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
very good
wanted to get a new car, and was able to. people were helpful and wanted to earn your business. only giving 4 stars because it takes a longgggg time to finish the paperwork
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad we could take care of all of your needs at Hyundai of Paramus. Thank you for giving this feedback; we will be sure to share it with the team! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Eddie Santiago
Eddie was courteous extremely knowlrdable of the dates he represented. He went the extra mile for us in all ways we like be the car and would recommend Eddie to our friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. At Hyundai of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Great Experience
Eric and Stephen were very knowledgable regarding the vehicle that I purchased. They made my experience buying a new car very pleasant. I will most likely return to Paramus Hyundai in three years when my lease is up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
review
Steve, 1 guy in finance (the one that helped me) was nice, the receptionists were nice. everyone else looks through you, no greeting, when I tried to get approved for a lease, I was declined, then the finance guy actually put effort to get me approved for a lease and he was successful. others didn't want to work hard I guess.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Nice salesman and man of his word
Buying a car can be scary but if you do a little research beforehand, you can get a good deal. A lot of places gave me quotes and Paramus blew them out of the water. Of course they have the normal give and take but Steve and his Manager were very reasonable. My friend and I bought a new car from him, with a great deal and have no regrets. i would recommend Steve to anyone else looking for a great hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Good salesperson
I had good experience with the salesperson on this purchase and in my previous purchase with same salesperson. I initially had bad experience with paul paik as so i went to steve lee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager