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Hyundai of Paramus

(1,851 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Excellent

I worked with Edward Santiago. He is knowledgeable and provided professional service. He also offered the opportunity to contact him in the future with any possible concerns. Overall, very satisfied and I appreciate the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Hyundai of Paramus! If there is anything else we can do for you just give us a call! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Satisfaction

The experience at the dealership was professional. Being a six time returning customer this was the most rewarding. Absolutely will be returning for number seven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

I love Iggie the Salesman at Hyundai of Paramus

I love going to Route 4 Paramus Hyundai. I enjoyed working with Iggie and decided after I leased my Husband a car a few months back that I would only work with him again and this dealership. I highly recommend the service I received. I love this dealership so efficient and worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Hyundai of Paramus and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Great overall

Everything was great my sales man did everything good. I will send my sister and daughter to Paramus Hyundai to buy car from them. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience at Hyundai of Paramus. If you ever need anything in the future, please don't hesitate to let us know. Take care! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Enjoyable Hyundai experience

walked into the dealership and met a knowledgeable , friendly , courteous sales man, Iggi Barreto. Very helpful and thorough. I would and have recommended him to others. I got the car I wanted at the price I wanted hassel free.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Hyundai of Paramus

Great experience. My salesman, Stephen Zolli and manager James Cavullo were extremely patient, helpful and willing to work with me to get the car I wanted.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tom, I am concerned by the 1 star rating, since it looks like you had a great experience with Stephen and James. Congratulations on your purchase. Let me know what I can do to have your change your 1 star rating. Best regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Route4 Paramus Hyundai Experience

Very pleased with my salesman Iggi. Dealership was very clean and professional. Will recommend this dealership/salesman to the next Hyundai discussion. Service department was courteous and understanding making my overall experience great. When the wife needs a car, we will be coming back for a visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Ignatious was able to provide an efficient and overall positive experience. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Very Pleasant dealing experience

The entire process was handled in a knowledgeable and professional manner. All staff members were most helpful and friendly. I would certainly recommend Hyundai of Paramus on Route 4 to anyone in purchasing a car in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

New Tucson

Go this new car with help of Brian Sullivan at Paramus Hyundai, he was patient and helpful to answer all my questions and concerns. He walked me trough all this process and I made decision. He was professional all the time with me. Like this car and I will recommend to all my friends and family to check it there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Brian and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Lloyd is the best!

Lloyd was very friendly and went the extra mile to make sure I got the car I wanted, color and all even if they didn't have it in stock. If you want an easy and memorable buying experience ask for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At Hyundai of Paramus, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com