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Hyundai of Paramus

(1,851 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Lease Return and New Vehicle Lease

I was contacted about returning a 2013 lease vehicle and was able to trade it in two months early for a 2016 Sonata Sport. The experience was handled promptly and professionally. This is now my second lease from the same dealership and I would continue to use it in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. We want our guests to feel like a part of the Hyundai of Paramus family, so I am glad that our team has always and continues to provide excellent assistance. Know our working relationship will continue to be successful in years to come. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Pleasant experience buy my car from Paramus Hyundai

Great experience. I liked the car on my first visit. Brought my husband back the next day and bought the car. We had a great salesman. He was friendly and truly excited for me. It was my birthday and he did everything he could to make it easy and quick. No problems at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're excited to hear that Lloyd took care of you and that everything went very smoothly. We hope to see you again in the future. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Excellent experience

Ask for Bryan Gombocz sales person he really cares about his customers was very good at knowing how to put package together I did not have the back and fourth haggling gave me the best price up front I had gone to few car dealership before this is the 2nd genniss I have leased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Ralph Experience

Excellent Sales Consulant, and excellent dealership. This is my 3rd car purchased from them and my experience has always been excellent. Never hassled as has been my experience at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Hyundai of Paramus and it’s great to hear of your continued business. Eric is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

great service

I was pleased with the service delivered by the dealer, he was patient and very knowledgeable, he helped me and my wife through the financing which was a bit of a budget issue for us, but we were able to work it out. This is our third Hyundai and our first lease and my wife is thrilled with the car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Very satisfied

I knew what car I wanted and the dealership team at Paramus Hyundai made the process of getting that car quick and easy. The salesman was very helpful and informative and so were the other people who worked there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your awesome review, Angela! I'm very happy to hear that Eric was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Very Satisfied

Brian did a great job of working through the entire sales process. He was professional and friendly. I received a great deal on exactly the vehicle I came for. No high pressure bait and switch like the last dealer I dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us professional, fast, and neat, especially with the help of your technician, Brian. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

2nd time new car purchase at Paramus Hyundai

Working with Eric Rajkovich at Paramus Hyundai was a very quick and painless experience. We briefly negotiated on price for the new car purchase and our used car trade-in, and then it was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ting, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Over all...I'm very satisfied

Excellent work..I'm very impressed with Brian & the entire staff of Hyundai..highly recommend lease or purchase car or truck...thank you again for helping me lease my car.......I'm very very very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words, Frances. We look forward to seeing you again in the future! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

From beginning to end, a great experience - Eddie Santiago!!

Just purchased a new Hyundai Sonata Hybrid - the dealership wanted my business and WANTED to get a deal done! Eddie Santiago was helpful from the beginning to the very end. I HIGHLY recommend the dealership and Eddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com