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Sutton Ford

(5,219 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Auto butler

Was not pleased with auto butler service Console was not cleaned properly spots were there when I brought it in were not cleaned not pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a great and comfortable and helpful experience

A good place to have your car serviced there friendly helpful and courteous, and there very in touch with you on letting you know how the work is going

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service😁

I love taking my car to the Sutton Ford dealership, I've been coming here for awhile now and I honestly wouldn't even waste my time going anywhere else. They always take care of my car, I'm always set up with a loaner car, and the staff/ mechanics are always professional. I also want to personally thank David Pleckham and Cree for taking care of everything. Thanks to them and the Sutton Ford team my car is better than ever and is running smooth. Thank you😀😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

I received an accurate time estimate and was happy with the cost of the service I received. They were all professional and helpful. I try to only go here for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly dealership with best car value.

Their prices on the internet were superior to other local dealership and they stood by their price. Also the dealership was a clean and inviting atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Brittany and Anita were fabulous to work with, they made the whole process seamless. Maybe one of the best car buying experiences ever. I hope I have an opportunity to recommend them to somebody else who is buying a Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant

The service I've received has been good. Service advisor addressed my concerns to my satisfaction. I appreciate the effort made to address the concerns I had concerning the operation of my vehicle. Thank you Jaime !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

Great friendly service with follow up progress calls. Also great price. Would recommend for service. Will use in the future for all service and maintenance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

helpful and communicative

Keep up the good work... Jaime very helpful and nice. Pleasure to deal with. Communication was awesome Will be back in the future..Will recommend service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick in and out

I have been coming to Sutton for year. I feel like I'm part. Of the family. When I come in it like where you been.. in and out quick oil change and tire rotation and having my third break light check,which needed to be order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.