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Sutton Ford

(5,324 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
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2020 consumer dealer award

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New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Inventory

See all 183 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2009.
Sutton Ford in Matteson has proudly served Chicago’s Southland since 1989. Our family-owned dealership offers a wide selection of new Ford vehicles, quality pre-owned cars, trucks and SUVs, commercial vehicles, flexible financing options, certified service, Quick Lane and Ford Mobile Service. Every experience is guided by our PRUIT values: Personal Growth, Respect, Urgency, Integrity and Teamwork. From helping you choose your next vehicle to keeping it running at its best, our team is committed to personal service, transparent communication and long-term relationships. Visit Sutton Ford and experience the Sutton difference for yourself today.
Sutton Ford. Powered by PRUIT. Driven by People.

Service center

Phone number (708) 300-3330

Service hours

Monday
7:00am–4:30pm
Tuesday
7:00am–4:30pm
Wednesday
7:00am–4:30pm
Thursday
7:00am–4:30pm
Friday
7:00am–4:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(5,324 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Faisal and his finance manager were both fantastic. They got me approved, and I couldn’t be happier with my experience. I’m so glad I came in today. Great job!

Faisal and his finance manager were both fantastic. They got me approved, and I couldn’t be happier with my experience. I’m so glad I came in today. Great job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how Faisal and our finance manager made securing financing for your Lexus ES 350 a smooth experience. We hope you enjoy your new vehicle and welcome any future questions.

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Faisal was great and very helpful getting into a new vehicle. I definitely recommend him and my new go to salesman.❤️

Faisal was great and very helpful getting into a new vehicle. I definitely recommend him and my new go to salesman.❤️

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Faisal and congratulations on your new Ford Explorer. We’re delighted he made getting into your Explorer such a positive experience.

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I had a great experience at Sutton Ford!! Everything was super easy from start to finish, and I love my new Bronco!

I had a great experience at Sutton Ford!! Everything was super easy from start to finish, and I love my new Bronco!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your great experience. It’s wonderful the process was seamless and that you’re enjoying your new Ford Bronco. Please reach out if we can help with anything else.

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Very nice experience with everyone at Sutton Ford. Faisal was our salesman and he was very welcoming and didn’t try to hassle us.

Very nice experience with everyone at Sutton Ford. Faisal was our salesman and he was very welcoming and didn’t try to hassle us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Sutton Ford are glad to have you as a customer.

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Great service! Fasial did Great! Quick and easy process! In and out the door. Definitely recommend

Great service! Fasial did Great! Quick and easy process! In and out the door. Definitely recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Faisal made everything quick and easy for you. Enjoy your Nissan Kicks and thank you for recommending us!

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Very pleasant experience. My salesperson was knowledgeable and courteous. She vaue d my time as well ss my feedback

Very pleasant experience. My salesperson was knowledgeable and courteous. She vaue d my time as well ss my feedback

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear you had a positive experience. We’re glad your salesperson provided knowledgeable, courteous service and respected your time and feedback during your purchase of a used Ford Edge. Enjoy driving your Edge!

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Great Great everything went fast and smoothly very happy Most definitely would buy another car or truck from them

Great Great everything went fast and smoothly very happy Most definitely would buy another car or truck from them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear that everything went so swiftly and smoothly with your used Ford F-250 purchase. Your satisfaction truly matters, and we look forward to helping you find your next car or truck. Thanks for choosing us and trusting our team.

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Very friendly- Damian was a very helpful salesperson and I think he will be an asset to the company as he continues his career

Very friendly- Damian was a very helpful salesperson and I think he will be an asset to the company as he continues his career

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

How wonderful to hear Damian provided friendly and helpful service. Congratulations on your new Ford Bronco Sport and thank you for sharing your positive experience. We look forward to supporting you as you enjoy your new vehicle.

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Great service This is the second time leasing a car from Lester. Always enjoy my experience working with him.

Great service This is the second time leasing a car from Lester. Always enjoy my experience working with him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to see you back for a second Ford Mustang Mach-E lease with Lester. We’re glad he provided a smooth and enjoyable experience. Enjoy your new Mach-E.

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Easy and straightforward. Drove a couple hours to pickup the vehicle, and everything and everyone made it smooth. No surprises. Would buy from again

Easy and straightforward. Drove a couple hours to pickup the vehicle, and everything and everyone made it smooth. No surprises. Would buy from again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the drive to pick up your new Ford F-350 and sharing how smooth and straightforward the process was. We’re glad there were no surprises and that everything met your expectations. Whenever you’re ready, we’d welcome the chance to assist you again.

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