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Casey Kia

(1,603 reviews)
Visit Casey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30pm–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 438-8919 (877) 438-8919
Used (877) 438-6160 (877) 438-6160
Service (877) 467-3392 (877) 467-3392

Reviews

(1,603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Kia from DealerRater.

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My dealing with Brandon was very pleasant. He was very...

My dealing with Brandon was very pleasant. He was very professional and was very informative of the info about the car. He was very helpful in every way helping me purchasing the car. I highly recommend Mr. Thompson for further recommendations to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Brandon was able to provide you with an excellent car buying experience while answering all of your questions and finding the perfect vehicle for you. We appreciate your kind words and recommendation of Brandon and please let us know if there is anything we can assist you with in the future.

I am truly happy with my new kia,thanks to Brandon for...

I am truly happy with my new kia,thanks to Brandon for his wonderful service that was given to me.He showed me good courtesy in everything he did toward helping me find my vehicle,he was kind,patient and very professional.I would truly recommend him to a friend or family member.Thanks Brandon,and to the casey family for helping me make a great choice on my new kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Brandon was able to provide you with a first class car buying experience while answering all your questions and finding the vehicle that was perfect for you. We appreciate your recommendation of Brandon and Casey Kia and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

Brandon is a great salesperson. He took the time to work...

Brandon is a great salesperson. He took the time to work with me to find the right car that will fit into my budget. He was very patient. He allowed me time to think about the purchase before I actually committed. Brandon is also very honest and will try to stay within your budget. I would recommend to anyone who is trying to buy a car,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Brandon was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you in a stress free manner. We appreciate your recommendation of Brandon and please let us know if there is anything we can assist you with in the future.

Brandon and Shawn took the time to work with me on a...

Brandon and Shawn took the time to work with me on a great value for what I was looking for in a new Kia Optima SX. I felt like they had my best interest in mind when informing me of the values of a new Kia Optima. From the start, Brandon greeted me in the parking lot, spent countless hours explaining the process from start to finish, if the option was available I would give him a 10 on the survey above. I will recommend all people I come by that Casey Kia is the best place to buy a new car if what they are looking for is value, customer service, and honest treatment. Shawn worked with me to ensure that I was getting the best financing options available as well as warranties for my brand new 2013 Kia Optima SX. I feel like the money I will be spending every month is worth every penny in customer service, reliability of my new vehicle and the future customer service I will receive from Casey service maintenance in the future. It is a 32 mile drive one way for me to visit Casey and I would do it every time because of the extremely professional and value added customer service I received from Brandon and Shawn, in addition to an excellent product. I want to especially thank them both for all the hard work they put in to make me happy and feel the purchase had more value than cost. If you are in the market for a new Kia, I suggest you see Brandon and Shawn so they can show you what I experienced over the past two days!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent experience at Casey Kia! We are very happy to hear that Brandon and Shawn were able to provide you with an excellent car buying experience from start to finish. We are glad to hear that Brandon was able to show you all of the features of the perfect Kia for you while Shawn made sure you were getting excellent value on your purchase. We appreciate your recommendation of Brandon, Shawn, and the entire Casey staff. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new Optima SX!

I felt this young man went above and beyond the call of...

I felt this young man went above and beyond the call of duty. He was gentle and at ease to talk with. I could tell he was feeling my frustration when the service department was beginning to call me some tension. He's a good reader of personality and pleasant to be around. Thank you Badara! And thank you Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Badara was able to turn your day around and provide you with an excellent car buying experience. We appreciate your business and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

She was a all around great dealer... She stayed as long...

She was a all around great dealer... She stayed as long as we needed her and went above and beyond to get us the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent experience at Casey Kia! We are very happy to hear that Laura was able to exceed your expectations and provide you with an excellent car buying experience. Let us know if there is anything we can assist you with in the future.

Great dealership, great salesman. Badara Sow was...

Great dealership, great salesman. Badara Sow was courteous, friendly, experienced, knowlegable. Also, the owner, manager, business manager were very, very nice. This is a outstanding dealership, I would recommend it to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for letting us know about your recent visit to Casey Kia! We are glad to hear that Badara and the entire Casey Kia staff were able to provide you with an excellent car buying experience. Thank you for the recommendation and please let us know if there is anything we can assist you with in the future.

Will Carter is awesome! He's very friendly, polite,...

Will Carter is awesome! He's very friendly, polite, and professional to work with. I felt very welcome at this dealership and I know he tried his hardest to make sure that I had a good experience buying my first car. I would definitely recommend Casey Kia in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Will was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future. Enjoy your new Kia!

Brandon was the ultimate gentleman. He displayed...

Brandon was the ultimate gentleman. He displayed professionalism in the highest degree. He was not pushy (which I detest). He worked with me for a long time to make sure I selected the right vehicle for me. He actually went the extra mile and had vehicles prepared for me to look at when I got to the dealership. You should be grateful to have him in your company. He is definetely an asset to the Casey company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! Thank you for your very kind words about Brandon. We are happy to hear that Brandon was able to help find the vehicle that was perfect for you in a professional and relaxed style. We appreciate your recommendation of Brandon and let us know if there is anything we can assist you with in the future.

Laura Gayle was very helpful. We were in the dealership...

Laura Gayle was very helpful. We were in the dealership inquiring about the small SUV for my mother. We were doing this without my mother's knowledge and were covering by asking about vans for me. Laura had to split her time between the two of us. She was able to provide quality information on the Sportage without letting on what the real reason for being there. She was a great sport. We appreciate all her help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Laura was able to exceed your expectations and provide you with an excellent car buying experience. We are glad Laura was able to find the vehicle that was perfect for your mother. We appreciate your business and let us know if there is anything we can assist you with in the future.