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Casey Kia

(1,605 reviews)
Visit Casey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30pm–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 438-8919 (877) 438-8919
Used (877) 438-6160 (877) 438-6160
Service (877) 467-3392 (877) 467-3392

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Kia from DealerRater.

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Brandon was the ultimate gentleman. He displayed...

Brandon was the ultimate gentleman. He displayed professionalism in the highest degree. He was not pushy (which I detest). He worked with me for a long time to make sure I selected the right vehicle for me. He actually went the extra mile and had vehicles prepared for me to look at when I got to the dealership. You should be grateful to have him in your company. He is definetely an asset to the Casey company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! Thank you for your very kind words about Brandon. We are happy to hear that Brandon was able to help find the vehicle that was perfect for you in a professional and relaxed style. We appreciate your recommendation of Brandon and let us know if there is anything we can assist you with in the future.

Laura Gayle was very helpful. We were in the dealership...

Laura Gayle was very helpful. We were in the dealership inquiring about the small SUV for my mother. We were doing this without my mother's knowledge and were covering by asking about vans for me. Laura had to split her time between the two of us. She was able to provide quality information on the Sportage without letting on what the real reason for being there. She was a great sport. We appreciate all her help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Laura was able to exceed your expectations and provide you with an excellent car buying experience. We are glad Laura was able to find the vehicle that was perfect for your mother. We appreciate your business and let us know if there is anything we can assist you with in the future.

I was very anxious about getting a new vehicle but...

I was very anxious about getting a new vehicle but I'm glad that I did. And I'm so glad I found Casey Kia! Badara was fantastic. He was friendly, professional, and I trusted him. If one of my friends needed to buy a new or used car, I would send them to Badara.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Badara was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future.

I thought my experience was great. Laura was a pleasure...

I thought my experience was great. Laura was a pleasure to work with. She was friendly, helpful, without being pushy, she made my whole experience wonderful. She was so happy that I got my "Sportage". But everybody was really friendly & was so glad that I got my car; I'm in love with my car :)!! Thank-you Laura and the rest of the team for making my experience great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kathy, thank you for sharing your recent experience with Casey Kia! We are happy to hear that Laura was able to provide you with an excellent car buying experience. We are glad Laura was able to answer all of your questions and help find the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future. Enjoy your new Sportage!

I was help as soon as I got out of my car. I was on a...

I was help as soon as I got out of my car. I was on a very restricted time schedule and Brandon & Rebecca were very great on getting me out before I had to be at work. They both also helped be get the best price for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Rebecca and Brandon were able to find the vehicle that was perfect for you in a timely and professional manner. We appreciate your business and let us know if there is anything we can assist you with in the future.

Badara is AMAZING!! I came to the dealership after a...

Badara is AMAZING!! I came to the dealership after a horrible life event and Badara was extremely knowledgeable and most of all patient. I am so thankful to have come to this dealership and be serviced by Badara. He really raised the bar for other dealerships. The absolute best! Everyone go see Badara! I brag about him everyday! I love my Kia Sportage. Awesome service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the very kind words about your recent experience at Casey Kia! We are happy to hear that Badara was able to exceed your expectations and provide you with an excellent car buying experience from start to finish. We are also glad to hear that Bardara was able to answer all of your questions and that you never felt rushed. We truly appreciate your recommendation of Badara and Casey Kia and we look forward to assisting you in the future. Enjoy your Kia Sportage!

My husband and I knew that we were going to be in the...

My husband and I knew that we were going to be in the market for a new vehicle so we were running around town doing some comparison shopping between vehicles since it had been some time since our last vehicle purchase. When we came to Casey Kia, it was late and we received a very warm welcome from Laura. She is so very knowledgeable about the Kia vehicles. We told her why we were visiting Casey Kia and what our plans were about buying a vehicle. She showed us the Sorento and we were able to test drive it that night. My husband really liked the look of the Optima, so Laura showed that car to us too. Laura worked with us to ensure that we made the best choice for us. When she was not available to us, she made certain that her other sales associate, Todd, was there to answer questions and help us out. Todd let me take the Optima and Sorento out for test drives even though the weather was rainy and stormy. Laura and Todd were never pushing for us to make a purchase. They know that a big purchase like this needs to be made with lots of thought and consideration. I had wanted a different vehicle color and trim combination than what was available on the lot so Casey Kia found an EX model that they could transfer in; Laura got us into an SX Limited model that was on the lot for almost the same cost as the EX so we decided to purchase the new 2014 Kia Sorento SX Limited and we could not be happier. Laura and Todd stayed with us until nearly 10 pm to let us make our vehicle purchase. It really was a pleasure to work with Laura and Todd and the those we met of the Casey Team, Rebecca and Shawn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience with Casey Kia! We are happy to hear that Laura and Todd were able to provide you an excellent car buying experience. At Casey Kia our number one goal is customer satisfaction and we are glad Laura and Todd were able to exceed your expectations and help find the vehicle that was perfect for you and your husband. We appreciate your kind words about the entire Casey Kia staff and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia Sorento SX Limited!

Mr. Sow was very courteous and very professional. He...

Mr. Sow was very courteous and very professional. He took the time to listen to me, and understand what I was looking for in a vehicle. He also understood that I wanted the moon and stars, but that financially, I didn't think that I could afford that. Surprisingly though, he was able to get me the moon and stars on my budget. I am extremely happy with my purchase and with my experience at Casey Kia. Thank you Mr. Sow for taking the time to get to know me and my family, and for understanding our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience at Casey Kia! We are pleased to here that Badara was able to provide you a professional and courteous car buying experience. We are also happy to hear Badara was able to help you find your perfect vehicle that fit into your budget. Let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

Purchasing my Kia at Casey Kia was a great experience. ...

Purchasing my Kia at Casey Kia was a great experience. Qasem Qasem was my salesperson. He was very knowledgeable regarding my car, it's features and thorough. He made sure I understood the features and how to use them. I got a great discount & Roberto worked with me on the down payment and financing. Qasem, Roberto and Shawn were very helpful, understanding and passionate. I look forward to a relationship with the dealership. Ruth Tomaseski.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ruth, Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Qasem was able to find the vehicle that was perfect for you while also showing you numerous vehicle features. We are also glad that Roberto and Shawn were able to help provide you with a positive experience. We look forward to you being a continued customer of ours. Enjoy your new Kia!

My husband and I got to test drive 3 of the Kia models....

My husband and I got to test drive 3 of the Kia models. We had Great assistance by Laura Gayle. We are definitely considering all options she helped present to us. Laura is a real nice and easy personality and made our experience very good.. We will definitely look to Laura when we decide to make our new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience with Casey Kia! We are happy to hear Laura was able to provide you a positive experience while test driving different Kia models to find the vehicle that is perfect for you and your husband. We look forward to assisting you when it comes time to purchase your new Kia.