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Hampton Chevrolet

(299 reviews)

Reviews

(299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Chevrolet from DealerRater.

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My car was totaled the week prior and needed to get a new

My car was totaled the week prior and needed to get a new vehicle before the rental time ran out. Went to Hampton Chevrolet on a Sunday at around 2:30pm. Fortunately I had done a lot of research and new exactly what I wanted just not the color. Josh was so attentive and went over and beyond with helping me. We did not finish the process until an hour and a half after the dealership had closed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great dealership experience yesterday.

I had a great dealership experience yesterday. Kelly is very knowledgeable and professional. Although she was very busy when I dropped off my car, she gave me her undivided attention to make sure I was taken care of. My car looked beautiful when I picked it up and we look forward to seeing Kelly in August for our next service! Thank you Kelly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had an appointment for 8 in the morning and they kept

I had an appointment for 8 in the morning and they kept my car for three days, didn’t even look at until I got there and become a waiter in all honesty! I needed that car for work and my husband needs his to get to base three days is outrageous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service thanks for Everything and the service

Great service thanks for Everything and the service writer girl was great good dealership will Be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Poor to no communication with regard to the service and

Poor to no communication with regard to the service and progression of my vehicle repair. Unreturned calls or text to various inquiries to obtain a status report.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My sales rep Mr.

My sales rep Mr.Cesar Jelambi was great and the finance rep Mr.Ernest Hensel. They made me feel very comfortable in my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Josh and his brother are amazing great customer service

Josh and his brother are amazing great customer service and always go above and beyond to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was pleasant, the attendant was very hands

My experience was pleasant, the attendant was very hands on. He took the time to explain what was happening and he made an effort to secure the proper services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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It was good service, timely and very professional.

It was good service, timely and very professional. State inspection results disclosed current problems plus in addition potential future concerns that require monitoring & corrective actions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you Tanisha for your memorable customer service.

Thank you Tanisha for your memorable customer service. Your kindness was only surpassed by knowledge ad understanding of my vehicle, I reside in Virginia Beach you made the rid worth the effort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.