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Hampton Chevrolet

(305 reviews)

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Chevrolet from DealerRater.

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Professional and polite explained everything to me so I

Professional and polite explained everything to me so I could understand very helpful and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership is a scam.

This dealership is a scam. You biggest focal point for advertisement is ?free oil changes for life? . But you fail to mention that they technically are not free. You require that money is spent via tire rotation or some other unnecessary form of service for every oil change appointment in order for the oil changes to be covered at no cost. Then you charge a ridiculous fee for the other services in order to compensate for the oil changes, so they?re not really free. It?s a bait and switch situation you guys have. You guy operate with little integrity. I will be sure to never purchase another vehicle from you all again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike Bunch and his service team are awesome!

Mike Bunch and his service team are awesome! They’ve always serviced my 04 Avalanche and have always done an amazing job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I bought my car 6 years ago and I have used Hampton

I bought my car 6 years ago and I have used Hampton Chevrolet or a First Team dealer for every service appointment. They are always professional and helpful. Crystal is my service person and she always gets me in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Received text messages from start to finish during my service appointment. Wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Phil is great answers all your questions and make sure

Phil is great answers all your questions and make sure you are aware every step.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I scheduled over the phone without any problems, both

I scheduled over the phone without any problems, both vehicles were inspected in a timely manner. I received important information about how I can keep my cars running efficiently. Friendly and professional staff,thanks again,see you soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good service, professional work completed in a

Very good service, professional work completed in a timely manner. Great work and support from the entire staff and team of employees at Hampton Chevrolet. I feel you have a highly trained team and I would highly recommend and encourage my friends to have their vehicles serviced at Hampton Chevrolet. I have been a customer for over 15 years and I am highly impressed with the customer service with your highly qualified and experienced team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I don't recommend anyone use this dealership for

I don't recommend anyone use this dealership for anything. They replaced the transmission on our Equinox under warranty. We had to bring the vehicle back in immediately because the Blue Team left the battery cover off and the "brain" lying on top of the fan. The next day we notified it was leaking transmission fluid and made an appointment to bring it back. My husband had back surgery and was unable to drive, but they told us it was fine because we notified them right away. When we attempted to schedule the appointment when he was able to safely drive, they said that it was 2 days past the 90 day warranty on repairs so we would have to pay them to fix their error.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Knowledgeable, friendly onsite staff, professional

Knowledgeable, friendly onsite staff, professional service, and quality work. Got all of my 90k mile service complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.