Hampton Chevrolet

4.1 out of 5 (4.1) 104 reviews

Dealer on Cars.com since February 2009

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.1 out of 5 4.1
104 lifetime reviews.
  • September 2, 2016

    People are really nice and helpful. They really made sure I was informed on the progress of the car while it was being repaired

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    May 4, 2018

    Great customer service. Made the appointment time and service duration matched estimate

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    April 26, 2018

    Purchased a used vehicle from First Team Hampton Chevy Mazda and experienced intermittent start issues immediately. Brought the vehicle in for service.... Left the vehicle with them for nearly 2 weeks. I was told that because the problem had not duplicated itself, I would have to pick the vehicle up. On the day that I picked up the vehicle, the vehicle did not start for me. I called service multiple times, left messages. Now 2 weeks later, I still have not received a return call. Their service sucks. Not to mention the loaner they gave me was on E but I returned it on full. My vehicle was on 3/4 full when I left it but it was returned on empty. I decided to trade the vehicle in to rid myself of the headache but I lost about $4,000 in the process. I haven't received a return call from the sales manager yet either about getting a refund on the GAP insurance since the vehicle was paid off early. Thinking back, this transaction was doomed from the start when the salesman said he'd deliver the vehicle to me next day but after I signed the papers and walked away, the next day he kept bugging me about when I would pick it up. This has been the worst car buying experience ever. I SHOULD HAVE BOUGHT A PRIORITY! So that's what I did. Now all will be well once I get my GAP refund.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Battery Service

    Complimentary

    Air Filter Replacement

    $89.95 and up*

    New Brake Pads/Shoes (Front)

    $99.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 2009

At Hampton Chevrolet Mazda, The Better Way To Buy is not just a slogan; it's our commitment to you, our customers. That's why every new vehicle and virtually every pre-owned vehicle comes with our exclusive Lifetime Warranty. Unlimited Time. Unlimited Miles. It doesn't get any better than that!

"Better service, better value AND a better warranty. Hampton Chevrolet Mazda... truly The Better Way To Buy"
Hampton Chevrolet
1073 W Mercury Blvd Hampton, VA 23666
New (888) 348-5514
Used (888) 232-1231
Service (757) 355-5378
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