Hampton Chevrolet

People are really nice and helpful. They really made sure I was informed on the progress of the car while it was being repaired

Great customer service. Made the appointment time and service duration matched estimate

Purchased a used vehicle from First Team Hampton Chevy Mazda and experienced intermittent start issues immediately. Brought the vehicle in for service.... Left the vehicle with them for nearly 2 weeks. I was told that because the problem had not duplicated itself, I would have to pick the vehicle up. On the day that I picked up the vehicle, the vehicle did not start for me. I called service multiple times, left messages. Now 2 weeks later, I still have not received a return call. Their service sucks. Not to mention the loaner they gave me was on E but I returned it on full. My vehicle was on 3/4 full when I left it but it was returned on empty. I decided to trade the vehicle in to rid myself of the headache but I lost about $4,000 in the process. I haven't received a return call from the sales manager yet either about getting a refund on the GAP insurance since the vehicle was paid off early. Thinking back, this transaction was doomed from the start when the salesman said he'd deliver the vehicle to me next day but after I signed the papers and walked away, the next day he kept bugging me about when I would pick it up. This has been the worst car buying experience ever. I SHOULD HAVE BOUGHT A PRIORITY! So that's what I did. Now all will be well once I get my GAP refund.