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2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,635 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Honda from DealerRater.

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Fantastic customer service

Fantastic customer service from sales to administrative. I walked in with the intention of leaving with a new car and they made sure that happened.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very helpful staff before and after visiting the...

Very helpful staff before and after visiting the dealership. Spent time showing me multiple options and listened to what I was seeking in an automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience at Colonial Honda. Richard Miller...

Excellent experience at Colonial Honda. Richard Miller was the best. Knew his vehicles and explained everything thoroughly and completely. Would definitely purchase from Colonial Honda again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

CMA‘s Colonial Honda is second to none! The service...

CMA‘s Colonial Honda is second to none! The service department is, most importantly, excellent, and the waiting area is clean, and comfortable. The sales staff are friendly and transparent about the financial deal. Chris Brooks is wonderful. He did everything he could to be sure that I was getting the vehicle that was best suited to me and that I got a good deal. I highly recommend CMA’s Colonial Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Routine Service

I am comfortable & confident with the service department at CMA Colonial Honda. Crystal works with me to schedule the appointment at a time that's convenient for me. I had oil & filter changed, tires rotated and brake fluid flushed this week. I also asked for someone to examine the undercarriage for any damage. (I dragged some debris a week or so ago & couldn't see if there was any damage underneath.) The service person completed these tasks in a reasonable time. Crystal reported the results to me & answered my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The colonial team was great, Wendy my sales associate was...

The colonial team was great, Wendy my sales associate was outstanding, her care and concern was impeccable. Thank You Wendy Sparks for a great dealership service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service from this dealership was amazing I never felt...

The service from this dealership was amazing I never felt so welcomed! The staff was very friendly and offered me great advice. Staff was also very knowledgeable of the cars, which made more comfortable with my purchase. The grad fund also help me get a lower affordable payment. I would recommend all my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Naomi was very thorough and conscientious to be sure...

Naomi was very thorough and conscientious to be sure everything was addressed. Richard sold us the car and was great to work with and has been there for us since to answer questions. It’s good to have a dealer who have people you can trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After a valet attendant at a Charlotte hotel broke the...

After a valet attendant at a Charlotte hotel broke the master window switch I brought my Odyssey into Colonial Honda. From start to finish Colonial Honda staff anticipated every need and followed through effectively and efficiently. I’m extremely pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Choosing the right vehicle is time consuming and tiring....

Choosing the right vehicle is time consuming and tiring. The staff at Colonial Honda as a group work as team in assisting me to ensure that I was satisfied at the end of my sales experience and were patient in ensuring that my questions were answered and my needs pertaining to my selection of a particular vehicle was met without any undue pressure. I appreciated the interest that was shown in me as a valued customer and I do hope to keep this relationship alive as I navigate through my Forever Honda experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.