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Al Piemonte Ford

(764 reviews)
Visit Al Piemonte Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (708) 223-7439 (708) 223-7439
Used (708) 223-7766 (708) 223-7766
Service (708) 223-7745 (708) 223-7745

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Ford from DealerRater.

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Great Service, clean facilities

Perla, was awesome she kept me in the loop of what's going on with my vehicle and also offered a Rent-A-Car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchase of Ford Explorer

Just had an excellent experience at this dealership. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful in buying a new car.

The person who helped me, Esteban was very kind, organized, and very helpful. They helped me find what I was needing at a timely fashion with low prices. He showed us around the lot displaying any car that might interest us. They were overall very kind and helpful until I left the lot with my brand new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Also, I will make sure to share your words with Esteban. Like us on Facebook to get a hold of the latest deals! Sincerely, Joe Giarratana - Digital Director - apc.jg@comcast.net

first time leasing a car

great salesman matt , takes time to explain ever thing before and after the signing of the lease

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car shopping experience ever!

We had our vehicle totaled by a brief encounter with a deer coming home from Texas. The insurance took a while to decide whether or not to total it. Once it was written off we started our shopping of our retirement vehicle. Now we had to narrowed our choice down. Checked out the internet, TrueCar and (3) different car manufacturers. We decided on the Ford Explorer. I have always hated car shopping! Matt at Al Piemonte made it a real pleasure. No pressure, no rushing to make our decision and he made us totally at ease and made sure we saw the vehicle in the colors that we were thinking about. He went over the basic car and the upgrade in the XLT just in case we wanted added features. We decided on the basic since it had more upgrades on it than our original vehicle. The price we finally agreed upon was a great deal and better than what TrueCar was showing. Although we have just purchased the vehicle and only driven it on the test drive and the way home, not out today because of the heavy snow fall, we can't wait to take her on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Matt is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Explorer! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook page to stay in the loop with exclusive content and specials! Warm regards, Joe Giarratana - Digital Director - apc.jg@comcast.net

Great Experience

I was very nervous when I went to trade in my car because I have not had good experiences in the past. This was the first time I felt like a dealer listened to what I wanted and answered all my questions nicely. They totally made me feel at ease and did not pressure me to buy something I did not want. The whole team was amazing from beginning to end, especially Jason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your feedback, Casey! We are so very pleased that we could make your visit easy and pressure free, and we believe that's how every car buying experience should be. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Joe Giarratana - Digital Director - apc.jg@comcast.net

They take great care of you!

I needed a new car and the dealership did great things out of an unfortunate incident. Service went above and beyond and made sure things were right. This is the second car I purchased from them and I will be back when I need my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mj! We really appreciate you taking the time to leave a review about your experience at our dealership. We're glad to hear that our team went above and beyond for you. Thank you for returning to our dealership! Joe Giarratana - Digital Director - apc.jg@comcast.net

First 2015 Vehicle Purchase

When we walked into AL Piemonte Ford, we already new the vehicle that we wanted and with confidence and faith. We worked with Andrea who diligently fought for us to come out of the dealer with just what we desired. We would like to thank you for your excellent service and dedication in satisfying your customers. We hope to send continuous business to you. Sincerely, Shatoya House/ The Jackson Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Shatoya and thank you for this great review! We're excited to hear that Andrea took care of you! She is a great asset and we’re thankful to have her on our team. Thank you again and be sure to like us on Facebook to catch all the latest specials! Joe Giarratana - Digital Director - apc.jg@comcast.net

Excellent service!

Very very happy with my new ford fusion! all thanks to LANELL J GRAY! I WOULD DEFIANTLY RECOMEND EVERYONE I KNOW TO AL PIEMONTE FORD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations on your new Ford Fusion! We'll be sure to pass your thanks on to Lanell. We look forward to working with you again! Take care! Joe Giarratana - Digital Director - apc.jg@comcast.net

Great Service

The attention from service was terrific! They are the best. The work was done correctly and in less time than expected. We enjoyed delicious, home-cooked food in Al's Cafe. TV, magazines, and a view of the patio made the time go by quickly. Everyone was so helpful and courteous. Overall, a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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