Skip to main content

Al Piemonte Ford

(764 reviews)
Visit Al Piemonte Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (708) 223-7439 (708) 223-7439
Used (708) 223-7766 (708) 223-7766
Service (708) 223-7745 (708) 223-7745

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Sales Service

I really liked sales person Karol he was very nice and proffessional. Was not pushy at all but very knowlegable about the car that we were interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great space

I had a good experience , but the price for oil change in my diesel pickup truck a little to high .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil change

The staff is very knowledgeable and courteous. I went later in the early evening and I hardly had a wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New and happy customer!

They were courteous and quick. I was in and out in about an hour for my "the works" oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service and very clean dealer

the service was very good the sales man are very polite and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

dealer was great // Ford Motor Co. not so great

It took three weeks short of a full YEAR to deliver my truck. the dealer did all they could do. I just thought Ford could have given me a few accessories for waiting so long

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Max, thank you for your great review and congratulations on your new truck! We do appreciate your patience for the extended wait that you encountered. Please feel free to contact us if you have any questions on your new vehicle. Joe Giarratana - Digital Director - apc.jg@comcast.net

Great customer service

The service department 2 Hispanic female workers have always been very knowledgeable and are always on top of things.... Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT SERVICE,EXCELLENT TEAM!!

The service and team have been EXCELLENT, I would recommend this service team to all looking for a pleasant and professional experience. Service is very important to me and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great staff!

Very friendly and knowledgable staff. They made sure to talk to me and even showed me what was wrong before starting to fix my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Al. Piemonte Ford- Melrose Park, Customer Service-

. Key lock missing at time of car purchase. Called Sales Mgr and explained problem Satisfactorily responded and resolved the problem (replaced locks with new key lock) in a timely manner,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No