Reviews
In all the years I have been buying cars this by far was
In all the years I have been buying cars this by far was the best experience Grant was great and I look forward to working with him in the future and will refer him to my friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very nice experience.
Very nice experience. Gary my sales rep made it very easy and helped me learn all I needed to know about my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We look forward to your next visit! Take care!
The buying process was smooth and made easy by my sales
The buying process was smooth and made easy by my sales man Grant Fuller. He answered all my questions and was very professional throughout the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bryan, Thank you for your kind words! Our team takes pride in providing a smooth and professional buying experience. We will be sure to pass along your compliments to Grant. We appreciate your business and look forward to working with you again in the future!
2019 GLC 43 AMG under CPO which had a factory defective
2019 GLC 43 AMG under CPO which had a factory defective MOONROOF which leaked and corroded amplifier control unit. $8600 to repair and told that this failure in workmanship is not covered. Beware buying a CPO and be sure that they warranty moonroof as dealer claims it happens frequently. Nice little revenue booster for slow summer repairs.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We would like the opportunity to address your concerns. Please reach out to our General Manager directly at (800) 351-7403 when you have a chance. Thank you.
Couldn't be happier with the whole transaction.
Couldn't be happier with the whole transaction. The staff was amazing! Vehicle price and condition was incredibly 10/10 recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're so glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Brantley was so very helpful and knowledgeable, made my
Brantley was so very helpful and knowledgeable, made my purchase easy and pleasant, recommend them highly, honest and truthful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Serguei was our salesman and was very efficient and
Serguei was our salesman and was very efficient and respectful from start to finish and even after the sale. He brought a personal touch to the entire transaction and followed up several times with us over the 5 to 6 weeks after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We regret to hear that you had a negative experience with us. Our General Manager would appreciate the opportunity to speak with you directly about this situation. Please reach out to us at (800) 351-7403. We look forward to hearing from you.
Kris was cordial and informative, but before and after
Kris was cordial and informative, but before and after the sale. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
I contacted the dealership to speak with service
I contacted the dealership to speak with service regarding a SL450 that we took ownership of that day. Having been stored for a period, it had several issues, particularly with a malfunction of the Vario-Roof that we were unsure how to handle. Michael Ghiris was outstanding in explaining and helping identify ways to resolve the issues. He even offered to travel to us to help resolve the issues. While this was an incredible offer, I could not accept due to pre-scheduled meetings. Instead, we later drove the vehicle to the dealership. On arrival, Michael warmly greeted us and even obtained support from a very talented technician who quickly adjusted roof mechanism to resolve the issue. Michael went above all expectation to ensure we were satisfied, even though we technically were not a customer nor had an appointment. He was very personable and demonstrated both his professionalism and care for us as Mercedes owners. If you have the chance to utilize Mercedes Benz of Fort Myers service center, I highly recommend Michael. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Excellent experience!
Excellent experience! Staff was wonderful, friendly and quick! Highly recommend this dealership! We love our new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!