Skip to main content

Mercedes-Benz of Fort Myers

(1,218 reviews)
Visit Mercedes-Benz of Fort Myers
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 405-8279 (888) 405-8279
Used (877) 920-3276 (877) 920-3276
Service (888) 860-8744 (888) 860-8744

Reviews

(1,218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fort Myers from DealerRater.

Want to share your experience with this dealership?

Write a review

In all the years I have been buying cars this by far was

In all the years I have been buying cars this by far was the best experience Grant was great and I look forward to working with him in the future and will refer him to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Richard, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! Please let us know if there is anything else we can do for you; we are more than happy to help!

Very nice experience.

Very nice experience. Gary my sales rep made it very easy and helped me learn all I needed to know about my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We look forward to your next visit! Take care!

The buying process was smooth and made easy by my sales

The buying process was smooth and made easy by my sales man Grant Fuller. He answered all my questions and was very professional throughout the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bryan, Thank you for your kind words! Our team takes pride in providing a smooth and professional buying experience. We will be sure to pass along your compliments to Grant. We appreciate your business and look forward to working with you again in the future!

2019 GLC 43 AMG under CPO which had a factory defective

2019 GLC 43 AMG under CPO which had a factory defective MOONROOF which leaked and corroded amplifier control unit. $8600 to repair and told that this failure in workmanship is not covered. Beware buying a CPO and be sure that they warranty moonroof as dealer claims it happens frequently. Nice little revenue booster for slow summer repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We would like the opportunity to address your concerns. Please reach out to our General Manager directly at (800) 351-7403 when you have a chance. Thank you.

Couldn't be happier with the whole transaction.

Couldn't be happier with the whole transaction. The staff was amazing! Vehicle price and condition was incredibly 10/10 recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Brantley was so very helpful and knowledgeable, made my

Brantley was so very helpful and knowledgeable, made my purchase easy and pleasant, recommend them highly, honest and truthful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robert, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Serguei was our salesman and was very efficient and

Serguei was our salesman and was very efficient and respectful from start to finish and even after the sale. He brought a personal touch to the entire transaction and followed up several times with us over the 5 to 6 weeks after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, We regret to hear that you had a negative experience with us. Our General Manager would appreciate the opportunity to speak with you directly about this situation. Please reach out to us at (800) 351-7403. We look forward to hearing from you.

Kris was cordial and informative, but before and after

Kris was cordial and informative, but before and after the sale. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

I contacted the dealership to speak with service

I contacted the dealership to speak with service regarding a SL450 that we took ownership of that day. Having been stored for a period, it had several issues, particularly with a malfunction of the Vario-Roof that we were unsure how to handle. Michael Ghiris was outstanding in explaining and helping identify ways to resolve the issues. He even offered to travel to us to help resolve the issues. While this was an incredible offer, I could not accept due to pre-scheduled meetings. Instead, we later drove the vehicle to the dealership. On arrival, Michael warmly greeted us and even obtained support from a very talented technician who quickly adjusted roof mechanism to resolve the issue. Michael went above all expectation to ensure we were satisfied, even though we technically were not a customer nor had an appointment. He was very personable and demonstrated both his professionalism and care for us as Mercedes owners. If you have the chance to utilize Mercedes Benz of Fort Myers service center, I highly recommend Michael. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mike, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Excellent experience!

Excellent experience! Staff was wonderful, friendly and quick! Highly recommend this dealership! We love our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!