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Mercedes-Benz of Fort Myers

(1,238 reviews)
Visit Mercedes-Benz of Fort Myers
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 405-8279 (888) 405-8279
Used (877) 920-3276 (877) 920-3276
Service (888) 860-8744 (888) 860-8744

Reviews

(1,238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fort Myers from DealerRater.

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Buying experience was excellent.

Buying experience was excellent. Our salesman, Brantley was very knowledgeable and answered all our questions. He did not push us to buy and was very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raymond, we really appreciate your positive review! We look forward to your next visit! Take care!

Great car - nice experience - traded my old car in and

Great car - nice experience - traded my old car in and walked out the door in a smooth nice operation - Nero was great with explaining the whole process - recommend highly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Susanne, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We hope to see you soon!

The website offered a discounted price on the car, then

The website offered a discounted price on the car, then when I called in to confirm the car was still available, I received the Internet salesman who put me with a new car salesman named Kris. He was excellent, very professional. He had the cars pulled up and ready to drive. The entire process was seamless & enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Krista, we really appreciate your positive review! We look forward to your next visit! Take care!

Best dealership I’ve ever dealt with .

Best dealership I’ve ever dealt with . Kris my sales consultant was very knowledgeable and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We look forward to your next visit! Take care!

I went into Mercedes-Benz of Fort Myers just to look at

I went into Mercedes-Benz of Fort Myers just to look at cars to determine what I wanted and planned to buy a car in July. My father and I were greeted out front by Gary Fuller who is the most awesome, transparent, and easy-going salesperson. I test drove a GLC 43 AMG and the GLC 350e and Gary was right - the GLC 350e was the way to go. Next thing I knew I was buying a car they had just put on the showroom floor that morning. The whole process was easy and seamless! Many thanks to Gary and to Bob (the finance person)!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The sales and finance team were amazing and easy to work

The sales and finance team were amazing and easy to work with. The process to trade in my my was seamless. After my purchase they spend time going through the features of my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raymond, we are so happy to read such a great review about Mercedes-Benz of Fort Myers! We hope you have a great day!

My sales advisor Brantley Williams very knowledgeable,

My sales advisor Brantley Williams very knowledgeable, pleasant, and a pleasure to make business with. He deserved an A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Sales rep Jeremy was outstanding.

Sales rep Jeremy was outstanding. Financing arguing over $9 on the payment irritated me a little. Overall a very positive experience, the car is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Our experience was very good and timely.

Our experience was very good and timely. We appreciated Gary’s candor and the explanation of the features of the two models that we were considering.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Accommodating staff.

Accommodating staff. Very well organized and helpful in all areas. My only complaint is that they won’t negotiate from advertised price and did not offer what I felt was a fair trade offer. At least they were professional and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, Thank you for your high star rating. We appreciate your honest feedback, as we are always looking for ways to improve. Please don't hesitate to reach out to us if there's anything more we can do!