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Shelor Motor Mile

(3,948 reviews)
Visit Shelor Motor Mile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 553-8299 (540) 553-8299
Used (540) 585-4032 (540) 585-4032
Service (540) 585-4599 (540) 585-4599

Reviews

(3,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shelor Motor Mile from DealerRater.

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Review

Awesome place! Sales reps are genuine and do everything they can to help! We love our 2016 Kia Forte!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fab Rav 4!

Our experience with Shelor Toyota was great! All of the salespeople we dealt with were very knowledgeable and courteous. Would definitely refer friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Toyota 4 runner

This is my 5th vehicle I have purchased at Shelors, the buying process was very easy and Corey Harris and Scott at the Toyota dealership were super nice to deal with. Also the finance guy Brian was an absolute pleasure to do business with. There is no other dealership I will buy a vehicle from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchaing a car

Michael Wade was my salesman, and I feel that he treated me fairly, got the best deal he could, and he showed me everything about my vehicle. He was polite and caring. I feel that I met not just a salesman, but a friend. Thank you, Michael. Pat Guthrie

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, efficient, courteous service

I love my Shelor family! I always enjoy coming in for my lease inspections. The service is fast, efficient, and courteous. Jasper rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2016 Dodge Caravan

I am very pleased with the new 2016 Dodge Caravan that I chose. What a great experience it was for me at Shelor Motor Mile. I am very pleased with the sales person Joe Pinto, & the service he gave me. Everyone at Shelor Motor Mile was very friendly & curteous to me. I would recommend Shelor Motor Mile to anyone who is looking for vehicle. The service is great & they will make sure you leave with a smile on you face. Thank you Shelor Motor Mile for your service, I love my 2016 Dodge Caravan!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Toyota

Great buy and great service. The dealer was real nice and got me the car I wanted. I have bought 5 cars from this dealership since 1987. Service has been great!!!!!! I would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine maintenance

Service was very fast! I only waited half an hour for my routine maintenance to be completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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45,000 mile service

the young lady who made the appointment, was very nice. When I arrived for my appointment, the gentleman came right out, with a smile, greeted me, answered all my questioned, and told me they would have my truck back to me in time to meet my children school bus. The visit was fast, all services were performed for this mileage routine check, and I was on my way. Everything went as smooth as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased a vehicle

Had a excellent experience thanks to Kathy Sweeney everything went well and we are very happy with our deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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