Shelor Motor Mile

We had a great experience buying our car from Shelor Subaru. It was a pleasure working with Ryan and Tyler!

We purchased a new Subaru. We really like the vehicle.

I am satisfied with everything except the ending. The approach with the extended warranty & GAP insurance was not only a surprise but was, what I felt, a pressured decision with a short time frame. When first approached with the "final monthly payment" I was then sent to discuss GAP insurance/extended warranty, which was fine. Little did I know that my monthly payment would increase & I would be forced to make my final decision before I left that day (this was the last process). I am glad that Shelor offers this extra coverage/warranty but feel that the approach was poor. Perhaps mentioning this coverage prior to arriving that day or at the beginning of the visit that day so the consumer has more than a 5/10 minute window to decide and could do some research on the offered coverage/warranty prior to making their final decision would be a better approach.

We had a great sales experience when purchasing our car and the service department for Toyota has been excellent and easy to deal with.

Thank you Eric for the great service. Service was done in a timely manner with friendly service

One of the best car buying experiences I ever had. Looked at an Outback first, but then wanted to look at a Highlander. The salesmen worked together to get us in the vehicle to best suit our needs. I will definitely visit them again next time I need a car.

Awesome customer service...John Dixon was wonderful to work with.

Great buying experience and great customer service

Took my Toyota Pruis in for the first 5,000 mileage check and it was great experience. They took my car back quickly and in less than 30 minutes had me out the door. They explained the services that were performed and let me know at the next 5,000 mile check the oil would changed and everything would be checked again. Very pleased with the service so far.

Jonathan was excellent to work with. Throughout the entire process, he was extremely helpful, patient, and genuinely cared about making the best experience possible while I shopped for a new car. The customer service experience could not have been better.