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Shelor Motor Mile

(3,948 reviews)
Visit Shelor Motor Mile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 553-8299 (540) 553-8299
Used (540) 585-4032 (540) 585-4032
Service (540) 585-4599 (540) 585-4599

Reviews

(3,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shelor Motor Mile from DealerRater.

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5000 mile service on Camry Hybrid

5000 mile service required tire rotation and multi-point service inspection. Service performed well however they failed to reset the "Maintenance Required" service reminder message. I had to refer to owner's manual to do it myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's great to hear that you had a positive experience and thank you for the positive feedback. We have passed your comments onto management regarding the light not being reset. We value your business and look forward to your next visit.

Buying

I highly recommend anyone shopping for a vehicle come to Shelor Motor Mile! They're knowledgeable, friendly, and patient! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's great to hear that you had such a positive experience purchasing your new vehicle. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.

EXCELLENT!

Andy Millirons did the best job ever!! Everyone was so nice and great to work with! He made sure of any issues he called me directly to get everything squared away!! He couldn't of done anything better in my opinion!! Will always be grateful for Andy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota rav4

Great experience. Everybody was super nice and very polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's great to hear that you had such a positive experience purchasing your new vehicle. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.

excellent service

Chris did a very good job making sure we were taken care of up to date of what was going on thru the whole process and very attentive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleased with my experience

Thank you to Chris Whiting, he did an excellent job helping me find my car. Everyone was nice and great to work with. It took me a little while to figure out what car i wanted and Chris was great and patient with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick, professional, kind

Chris Whiting is so professional, so kind, and very caring for his customers. I got my first car with his help, I love my car they were very helpful to make sure I got what I wanted and needed! I would highly recommend Shelor Used car (the select building!) I love my little car so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service!

My experience at this dealership has been great! Hilda Miles was a great help in helping me find a car, so was Bowie Clift who was willing to keep in touch with me over a month or two while I was saving up my down payment to help me in my car search. Hilda, who I was working with to get my car financed, did a great job. She was even willing to stay over to get everything done and make sure I was satisfied! I really appreciated both of their help and I will definitely come back again and do business with them when my current lease is over!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Joe and Donna

We love doing business with Shelors Toyota. When we decided to purchase a new car our plans were to buy a car from a local dealer. We live in Bluefield so we went to all the local car dealerships looking for just that right car. We found several vehicles we liked but decided to travel to Christiansburg and check out their inventory even though it was a two hour trip. We are so glad that we made the decision to go to Shelors. Purchasing a new car is a very hard and stressful job but Casey put us a easy and may the process of buying a new car easy and enjoyable. We came home that day with a new 2014 Toyota Rav 4.....and we love it. Shelors made the paper work so simple and offered us life insurance, extended warranties , all in a package deal. We definitely will recommend Shelors to all our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's great to hear that you had such a positive experience purchasing your new Toyota from Casey Jones. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.

Shelor Toyota

Shelor Toyota was very friendly and quick to help me. Always a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's great to hear that you had such a positive experience having your Toyota serviced and thank you for the positive feedback. We value your business and look forward to your next visit.