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Shelor Motor Mile

(3,948 reviews)
Visit Shelor Motor Mile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 553-8299 (540) 553-8299
Used (540) 585-4032 (540) 585-4032
Service (540) 585-4599 (540) 585-4599

Reviews

(3,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shelor Motor Mile from DealerRater.

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We thought Toni was very nice and energetic. She...

We thought Toni was very nice and energetic. She addressed all our concerns. The worst part of buying a car is the "paperwork" but she and the gentleman at the business center made that part of the transaction very smooth and painless. We feel like we got a good vehicle at a very fair price. We highly recommend Shelor Motor Mile Superstore and Toni Macklin... Thanks Toni!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was great. Not pushy, or over-bearing. That's...

Mike was great. Not pushy, or over-bearing. That's nice for a change. Overall experience was very good. I would recommend asking for him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dwayne and carson were both very helpful in my car buying...

Dwayne and carson were both very helpful in my car buying experience and friendly as well. I would certainly recommend them both to anyone interested in buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very pleased with Randall's strive to find us...

I was very pleased with Randall's strive to find us the car we wanted. One that we looked at was down in detail and he still got it up for us to test drive. And still helped us choose a good vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Charlie was very personable and since we were from 3...

Charlie was very personable and since we were from 3 hours away he was very quick to process the transaction. Thank you very much for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great knowledge of vehicle and seemed very committed to...

Great knowledge of vehicle and seemed very committed to helping me get the vehicle I wanted. Placed a good price on my vehicle of choice that I couldn't refuse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Both guys were both very friendly and done there best at...

Both guys were both very friendly and done there best at trying to find the right car for me. Dwayne stayed over the time when he was supposed to leave just to make sure I got my car and liked it before I left,. Dwayne had great customer service skills anytime I called him he answered the phone and if he didnt have the answer for me he would call me right back with the answer and even called me a few days later just to make sure I was liking my car. Overall I give Mike and Dwayne 100% for helping me with my purchase of my Toyota Corolla and would recommended anyone looking for a car to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were in the market for a used vehicle and had...

We were in the market for a used vehicle and had previously had such a great experience with Shelor when buying my husbands truck we went back to them to buy our GMC Yukon. They are exceptionally friendly and helpful when trying to find the right vehicle for you. They even had our vehicle delivered to my work the next day. We will surely go back to Shelor when the time comes for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a 2006 mercury mariner .Ben Wolf was very...

I bought a 2006 mercury mariner .Ben Wolf was very friendly.he knew what vehicle i wanted and picked the best people to work with so that i got it.He is someone i would refer people to..actualy i have already told a coulple of people i work with about shelor motor mile and ben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesman, Randy Hagler, was amazing. He went above...

Our salesman, Randy Hagler, was amazing. He went above and beyond to make sure we got the vehicle we wanted. He even came to our house because I couldn't be there to sign the papers. He was friendly and courteous and just gave us the feeling that he wasn't only interested in selling a car; he wanted to make sure we were happy. Everyone should ask for him. As far as the truck goes, we are extremely pleased with it and the service that we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.