Reviews
First service since purchased new from the same de
Loaner car provided, very happy with how I was treated. In and out quickly. Thank you Amanda. Truck was ready on time, but now washed. Up on request, they washed for me. Remember to ask for complimentary wash when drop off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Amanda in service was the best service rep I've had in my 45 years of owning a vehicle.. check out needs some worki pre paid and they weren't aware of it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First Time
This was my first time going to a dealership. The entire process from calling about the recall to getting the vehicle back did take several weeks. I won’t hold that against them though because I understand how busy they stay. All employees were respectful, professional, and smooth with every transition. I highly recommend them. Though expect a good sized bill it is a dealership afterall haha.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying new car
The sales person was very friendly and nice, took time to make sure I had what I wanted, they worked with me to get the best price for the new car and my trade in. The one I wanted actually belonged to their sister store and while the car was there they had to go to other store to get keys and we were left waiting for a good length of time, while they apologized and I do understand it has never took me that long to buy a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Rebecca was my service advisor she did a wonderful job. I didn’t feel the service dept as far as a diagnosis did a good job they wanted me to buy another car or put a new motor in.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change, fuel filters and 4by4 service
David the sales person provided me al the information I needed and also the work done was fast and efficient plus they gave me the truck on time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and efficient service!
Rebecca and another young lady assisted me with a recall and rental. They were both extremely helpful and efficient! I had an 8:30 appointment and these ladies were moving...very impressive!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
There was no record of my appointment when I arrived. I received a text confirming the appointment beforehand. It took 2.5 hours for Ann”Express” oil change?
- Customer service 3.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Shopping for a new truck
Our overall shopping experience was really good. I got the price i wanted for my Chevy Silverado and ended up in the price range i was looking to pay. The detail work on the new longhorn I purchased was not good. They cleaned the dirt, but scratched the paint down the entire bed. I hope the follow up takes care of this issue.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Replaced headlights
Professional and courteous advisor. Very attentive to repairs needed. Excellent customer service and mechanic repairs. Work done in a timely manner and pricing for repairs within reason.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase