Reviews
Great service
Perfect in all categories... friendly, efficient, no bs, smooth drop off and pickup. Advisor Paul C was excellent. Wouldn’t go anywhere else for service. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Journey repair
Great service. Problem explained and corrected .Would not release journey until sure problem solved.very courteous staff. Kept me updated. Happy with price of work done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change, adjusted tire pressure, car wash
Service was above and beyond expertice, expedience and overall quality in care of my car! Hector Rivera gave gold star service! I wouldnt take my car anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Jerome was very friendly and provided terrific communication and customer service. It was ready when they said it would be and didn't have any problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome service visit!!!!
Amanda is an amazing, she keeps you informed and is really on top of her game!! She is in my opinion what service is about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks
Repair was handled quickly and professionally. Hector my service rep was knowledgeable and communicated the status of my repair. I would definitely recommend the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Experience
Purchased a new vehicle from Charles. He did an excellent job and worked hard to get us a vehicle we really wanted. Would definitely recommend this associate and dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Just purchased my wife's car. Didnt take as long as normal and everyone was very polite. I think my wife would agree we would definately recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales dept is great, Service is a compete joke
Was trying to be charged $511 for an EGR valve replacement. Called AAA and they said it was $170 then called Hendrick Ram and they even said $300. Bought my wife’s Durango here and worked with us on price, were fantastic, attentive, etc. Buy your Dodge here but service it someplace else....and still charged me $135 for diagnostic and $65 for comparable rental truck.....not my idea of the perfect experience, and this isn’t the first time....
- Customer service 3.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Service, Good People
I've dealt with them for years. Always have treated with respect. They are courteous, professional, swift to get it done and on top of the situation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase