Skip to main content

Bill Cole Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Fast freindly service. Very helpful

Great service and very knowledgeable and friendly. Fast service and shuttle service as well. Had me up and running in a very short time. I highly recommend Cole Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best Customer Service

Willing to go the extra mile ! I will be a lifetime customer now! All staff was friendly and curtious! It’s nice to see a car lot ran with such professional, honest, hardworking staff. It definitely defies the stigma that is typically placed on a car lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome buying experience

Lonnie went out of his way. Top notch the whole way. First time ever purchase from here and will definitely do it again. Stayed past closing time 2 so the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service after the sale

Wonderful, easy buying experience followed by great, friendly service! The dealership is always clean. There’s coffee, snacks and free WiFi. I would highly recommend Cole Nissan to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service to our car was fast clean and very neat an

The service preformed on our car meets our standards. Very detailed and explained exactly what was done during the service. All the staff and personnel were polite and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service for my SUV

Excellent and very quick service. In and out within 30 minutes. We were taken care of within 30 minutes of our appointment time. Very friendly and efficient staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service department is great!

I could not ask for a better experience. The wait time was very minimal and the employees were very helpful. I will definitely return for future needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service department !

I did not buy my Rogue sl from them, but they are very courteous, fast and have gone out of their way to make me feel like a valued customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Repair Nissan Maxima

I bought my Altima in Alabama, but now live in WV. When it wouldn’t start, I talked with Craig in the service department and he was a big help. My car is doing great now, thanks to Cole Nissan and Craig and the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

The customer service was awesome. I was very appreciative of the ease of my purchase. Everyone was very helpful and friendly. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No