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Joe Holland Chevrolet

(285 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

Reviews

(285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Holland Chevrolet from DealerRater.

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Quick fix

The service technicians and management were efficient, hard working, and got the job done right the first time. I was very pleased with the service that was performed in excellence. It is a reflection of how well the company is managed from top to bottom. This service center will have my business again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Service

Ed In the Huundai service department always takes care of me and my vehicles. Explains to me in terms I understand the problem and gets it taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extremely Impressed

Absolutely loved the no hassel, no pressure to buy atmosphere. Everyone from Dan Eldridge to Jeff Harmon made you feel very welcomed. Definitely recommend Joe Holland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service

The service I received at Joe Holland was exceptional! Carl Dunlap is a Top Notch professional! Carl has excellent customer service, and wonderful follow up skills. Carl kept me informed about my vehicle and ensured me that the service technicians would go above and beyond to take care of my vehicle problems. Carl spoke highly of the technicians and made me feel at ease. Crystal that took care of getting me a "loaner" car has Phenomenal customer service. She is extremely personable and efficient. It is very obvious that she is a "key" player in the success of the Service Department. Working with the public can be very challenging, however Joe Holland does it with ease and has set the bar very high! Thank you Carl and Crystal for terrific service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Treatment and courtesy

I purchased two cars from your dealership and I have been completely happy with the way I was treated from start to finish. I am very pleased with your service dept and how they are very caring of their customers. I have never experience a bad moment there. I even recommended my daughter and sister to purchase cars from Joe Holland, which both of them did and was treated the same as I was. Thanks you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Above and beyond

We can always count on Dawn Bailey to look our for our best interests. She communicates quickly with us about any needed service and maintains a very high level of satisfaction in our experience. If Dawn is not available when our cars need attention, we have learned to wait for her return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

Wouldn't shop anywhere else for a car. Always provided great customer service. This is the third car purchases here and have always exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

The service manager at VW, Timmons, did a great job getting our car serviced and back on the road. It was a fine experience at VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quality of service

Ed Kordusky was very helpful in getting my car repaired. Mr. Cline was very pleasant and accommodating with the courtesy van. I'm very pleased with this visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thoroughness and Friendliness

I bought my first car from Joe Holland Chevrolet in 1971 and have been buying from them ever since. Salesman Tom Allen goes above and beyond the call of duty. He is very thorough with his work and is very friendly. David Stout in the finance department was able to do something that originally JH was told no. JH is one fantastic dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.