Reviews
Quick fix
The service technicians and management were efficient, hard working, and got the job done right the first time. I was very pleased with the service that was performed in excellence. It is a reflection of how well the company is managed from top to bottom. This service center will have my business again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional Service
Ed In the Huundai service department always takes care of me and my vehicles. Explains to me in terms I understand the problem and gets it taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely Impressed
Absolutely loved the no hassel, no pressure to buy atmosphere. Everyone from Dan Eldridge to Jeff Harmon made you feel very welcomed. Definitely recommend Joe Holland!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service
The service I received at Joe Holland was exceptional! Carl Dunlap is a Top Notch professional! Carl has excellent customer service, and wonderful follow up skills. Carl kept me informed about my vehicle and ensured me that the service technicians would go above and beyond to take care of my vehicle problems. Carl spoke highly of the technicians and made me feel at ease. Crystal that took care of getting me a "loaner" car has Phenomenal customer service. She is extremely personable and efficient. It is very obvious that she is a "key" player in the success of the Service Department. Working with the public can be very challenging, however Joe Holland does it with ease and has set the bar very high! Thank you Carl and Crystal for terrific service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Treatment and courtesy
I purchased two cars from your dealership and I have been completely happy with the way I was treated from start to finish. I am very pleased with your service dept and how they are very caring of their customers. I have never experience a bad moment there. I even recommended my daughter and sister to purchase cars from Joe Holland, which both of them did and was treated the same as I was. Thanks you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Above and beyond
We can always count on Dawn Bailey to look our for our best interests. She communicates quickly with us about any needed service and maintains a very high level of satisfaction in our experience. If Dawn is not available when our cars need attention, we have learned to wait for her return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Wouldn't shop anywhere else for a car. Always provided great customer service. This is the third car purchases here and have always exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
The service manager at VW, Timmons, did a great job getting our car serviced and back on the road. It was a fine experience at VW.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality of service
Ed Kordusky was very helpful in getting my car repaired. Mr. Cline was very pleasant and accommodating with the courtesy van. I'm very pleased with this visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thoroughness and Friendliness
I bought my first car from Joe Holland Chevrolet in 1971 and have been buying from them ever since. Salesman Tom Allen goes above and beyond the call of duty. He is very thorough with his work and is very friendly. David Stout in the finance department was able to do something that originally JH was told no. JH is one fantastic dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car