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Reviews

Average Ratings

4.4
41 lifetime reviews.
  • AMAZING

    Dylan was extremely helpful in helping me get a new vehicle today. Frank Leta Acura has made the car buying experience enjoyable and I would highl...


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    Dylan was extremely helpful in helping me get a new vehicle today. Frank Leta Acura has made the car buying experience enjoyable and I would highly recommend them to Anyone!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Me so disappointed

    Wasted my time. Sold the car I wanted but still acted like it was available until I got there.

    Dealer Response

    Thank you for leaving us your feedback. Our GM, Steve Brown, would like to hear more about the experience you had so he can better address this is...


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    Wasted my time. Sold the car I wanted but still acted like it was available until I got there.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your feedback. Our GM, Steve Brown, would like to hear more about the experience you had so he can better address this issue. When you have a moment, please contact him at sbrown@frankleta.com or 314.828.4999. We look forward to speaking with you and addressing your concerns.


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  • Great Experience - Great People

    Virgil Ashley is the product specialist we worked with, and he provided tremendous guidance and a willingness to go above and beyond because he be...

    Dealer Response

    Thank you for the wonderful review, Mike! We are so appreciative of your feedback and your business. We're glad to hear you enjoyed working with V...


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    Virgil Ashley is the product specialist we worked with, and he provided tremendous guidance and a willingness to go above and beyond because he believes in putting his customers' interests and goals above all else. Blake, Nick, and Travis were also extremely helpful and pleasant people to talk to throughout our car buying experience. We strongly recommend contacting Frank Leta Acura and asking for Virgil to help you if you value a positive experience that will undoubtedly lead to a satisfying end result.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review, Mike! We are so appreciative of your feedback and your business. We're glad to hear you enjoyed working with Virgil, Blake, Nick, and Travis (we'll be sure to pass along your kind words to them)! If we can help you with anything else, please let us know! Thanks again, Mike :)


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  • Good experience

    I was very impressed w Blake and Virgil ... They made it a very easy process

    Dealer Response

    That's wonderful to hear, Lynn! We'll be sure to pass along your praise to Blake and Virgil :)


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    I was very impressed w Blake and Virgil ... They made it a very easy process

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's wonderful to hear, Lynn! We'll be sure to pass along your praise to Blake and Virgil :)


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  • Great service and knowledgeable Product Specialist

    I had never driven an Acura before and wasn't as familiar with Acura's cars. However, Anu took the time to explain Acura's values and to learn wha...

    Dealer Response

    This is so great to hear! Nothing makes us happier than to hear you never felt pressured and were able to enjoy your car shopping experience. We k...


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    I had never driven an Acura before and wasn't as familiar with Acura's cars. However, Anu took the time to explain Acura's values and to learn what factors were most important for my vehicle purchase. He didn't pressure me to purchase any vehicle during my first visit and simply encouraged me to enjoy my test drive experiences. I inquired about another vehicle and Anu made sure the vehicle was available the 2nd time I returned. The purchasing process was very pleasant with Gus and Mike. I am thankful for cars.Com and Anu's knowledge and friendly, courteous demeanor. I am proud to be a part of the Frank Leta Acura family and love my 2014 Acura ILX.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This is so great to hear! Nothing makes us happier than to hear you never felt pressured and were able to enjoy your car shopping experience. We know that purchasing a car is a big decision, so we encourage people to take their time and ask all the questions they want! We hope you're loving your ILX and please let us know if we can do anything else for you!


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  • Frank Leta

    Virgil Ashley was great. Very attentive and personable.

    Dealer Response

    Thank you for the review, Lori! Let us know if we can help you with anything else!


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    Virgil Ashley was great. Very attentive and personable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, Lori! Let us know if we can help you with anything else!


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  • Great experience

    Virgil was great and professional. He knows a lot of car knowledge. He helps purchase a new car Acura Tlx.

    Dealer Response

    Thanks for the review, Dengwei! We hope you're loving your new TLX! If we can help you out with anything else, please let us know :)


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    Virgil was great and professional. He knows a lot of car knowledge. He helps purchase a new car Acura Tlx.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review, Dengwei! We hope you're loving your new TLX! If we can help you out with anything else, please let us know :)


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  • Delivered everything I expected

    I enjoyed my recent Acura buying experience at Frank Leta. Dennis Roam and his team were very knowledgeable about all the cars we drove. I felt no...

    Dealer Response

    Thank you for the wonderful review, Carl! Nothing makes us happier than to hear you enjoyed your car buying process and never felt pressured. We'r...


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    I enjoyed my recent Acura buying experience at Frank Leta. Dennis Roam and his team were very knowledgeable about all the cars we drove. I felt no "so called" pressure and moved at my pace. I look forward to many years of efficient, stylish driving of my Acura and excellent service from Frank Leta Acura. I also like the fact that Acuras are mostly made in America.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review, Carl! Nothing makes us happier than to hear you enjoyed your car buying process and never felt pressured. We're thrilled that you're loving your new car, and please let us know if we can help you with anything else!


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  • VIRGIL WAS ABSOLUTELY INCREDIBLE!!

    Just like the title says, I have never been more impressed with a salesman in my entire life, even from the first initial meeting of Virgil we hav...

    Dealer Response

    Wow!! We are speechless, Kelima! Thank you for the glowing review of us and Virgil! We are so happy to hear that you enjoyed your experience at ou...


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    Just like the title says, I have never been more impressed with a salesman in my entire life, even from the first initial meeting of Virgil we have been overly impressed, He has catered to every one of our needs and questions, He is VERY knowledgeable about the Acura product! After my experience with Virgil, Blake, and Frank Leta Acura as a whole, I dont think I will purchase a vehicle anywhere else for the rest of my life! Thank you, Virgil once again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow!! We are speechless, Kelima! Thank you for the glowing review of us and Virgil! We are so happy to hear that you enjoyed your experience at our dealership and that you found Virgil to be so helpful. We truly enjoy spending time with our customers and helping them make the best decision for their needs. If we can do anything else for you in the future, please don't hesitate to let us know!! Thanks again, Kelima!


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  • Great place for a quality used car

    Virgil was great to deal with. He took the time to listen to our needs and made the process easy. I gave them a 4 on repairs because we have a few...

    Dealer Response

    Thank you for the kind review, Jerry! We're glad to hear you enjoyed working with Virgil, and please feel free to contact our Service Director, Je...


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    Virgil was great to deal with. He took the time to listen to our needs and made the process easy. I gave them a 4 on repairs because we have a few things to be addressed, but have no doubt they will satisfy our contract.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review, Jerry! We're glad to hear you enjoyed working with Virgil, and please feel free to contact our Service Director, Jeff Lind, if you have any concerns at all about your vehicle. Thanks again, Jerry!


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