Frank Leta Acura

First visit with my "new" used Acura TSX. Very pleasant service. Took time to show me around and explain service options. I was just getting an oil change and tire rotation, so I am not exactly sure how I could quantify the quality of work, which is the only reason I put "Good" there instead of "Great". Plan to make this my Acura service shop of choice.

Bought a 2010 tsx new, at 11,000 break pads wearing prematurely and had to argue for 30 minutes before they would cover under warranty. 6,000 miles later told lower engine cover damaged beyond repair and needs to be replaced at the cost of $320. Car has not hit anything that even caused a bump on the road, and the said cover is partially removed for oil changes. Now they want almost $100 to reinstall an item they take off when they change the oil. Service department has been unhelpful and very disappointed in the quality of the new acura, seems to be cheaply made with inferior products that don't last.

We made another purchase from Frank Leta Acura on December 31st 2011, it was the second vehicle purchased from Frank Leta. The salesman and manager got us into the car we went there to purchase, and they were both very nice and professional. There is no doubt that when I decide to purchase another Acura, I will visit Frank Leta once again.

Couldn't have asked for better treatment. Good buy, honest dealings, Travis and Jamie treated me well. Very pleased with car. Effortless transaction.

This is our 3rd car we have bought at Leta and our experience as been great with all the people that work there. It begins with the salesman to the service department. Greg has sold all our cars to us. Everyone is very professional.

I was very happy with my experience at Frank Leta. Fred was very friendly and helpful and made us feel right at home. We were treated with the upmost respect even though we were just buying a used car. We are also very happy with our new Honda Civic!

I leased a 2010 TSX 2 years ago and every time I have been in for service or just stopped by to get my car washed the Service Department is amazing, they know my by name and deliver what they promise. Can't Beat a Leta !!!!!

I would give Frank Leta a very good review. This was my 4th Honda but my first from Frank Leta. My husband and I were debating between Honda and Nissan, he is the Nissan guy. I already knew Hondas were good cars but I needed to convince my husband they were better. There were several perks that he was impressed with. The dealership was also very nice and friendly for my daughter. She is 3 and we were there a long time, she also loved Nate. He was cute with her. Nate has been very helpful and told me that I could call him anytime if there was anything I needed. So, with that being said, we were very happy with the experience. My one and only area that I was a little put off with was the finance part. We told him a number that we wanted to stay under, well after all the talk about the plans and warranty options, he gave us a number that was higher than that. I know his job and that he most likely gets something for selling these plans and extra warranties to each customer, but he didnt tell us that he put them in there. I had to ask and then he told me that both the coupon package and the warranty were in there. I dont like that, it seemed sneaky. Either way, I think customers should be given all prices with and without the "extras". I know he would have said it sooner or later but I felt like he added them in without asking if we for sure wanted both of them. I just wanted to add that in there, it made me nervous.

My experience exceeded my expectation, and the purchase process was very professional, courteous and enjoyable -- I definitely recommend Frank Leta Acura as a dealership for an excellent purchase experience

BRAD SANDLER WAS OUR SALESMAN. BRAD WAS VERY PROFESSIONAL AND WAS ABLE TO ANSWER ANY QUESTIONS WE HAD CONCERNING OUR NEW CAR. WE WOULD NOT HESITATE TO PURCHASE ANOTHER AUTOMOBILE FROM HIM.