Frank Leta Acura

Frank Leta has a terrific Service Dept. very thorough about the work that needs to be completed and very aware of people's time. I have become a loyal Leta Acura customer when it comes to servicing my MDX. Very friendly staff.

I have used Frank Leta's Service Department since I bought my first Acura in 2005. They have always been courteous, informed and helpful. Their waiting room is outstanding with free drinks, coffee and some of the best popcorn I've ever had. When your service is complete the service writer always comes to the waiting room and explains what they have done and what you may need. They know me because many of the service writers that were there when I bought my first Acura are still there. They have helped with many issues over the years that saved me considerable money over time. It seems they have their eyes on getting customers to return. I'm ocnvinced that my loyalty to the service department got me the great trade-in I got when I bought my '10. I will continue to use Frank Leta for all my service needs......and for my next Acura!!

Great friendly service. Can't be beat. Highly recommend the Frank Leta experience. I will use the service again and recommend it to family and friends. I rate them highly because of the first rate service, the acccurate estimates and the great individual attention given to the customer.

This has been by far the best Service Department I have ever been to. They treat you with such respect and friendliness. Each time I go in for service my car is returned looking as if it was new off the showroom floor. They take pride in all they do. Like it says Can't Beat A Leta !!!! Pam Oakes and her team are the best I recommend this Service Department to anyone even if they don't own a Acura/Honda.. The way you are treated makes it worth it every time.

Going to Frank Leta Acura is always a plesant experience. The service staff is always ready, willing and able to take care of us as soon as we enter the sevice writer bay. They only recommend and never push for extra services. Thanks everyone..... Great job!

My wife and I were in the market for a new Acura recently. Some friends and co-workers own Acuras and recommended them highly. We knew how much (approx.) we would need to pay through our friends who bought the same exact car(as it turns out from St. Louis/Mungenast Acura). We live close to South County and thought it would be much easier to have a relationship with a dealer nearby, so we went to Leta. BAD MISTAKE !! I have never encountered a more condescending and sneaky person than the car manager Allan Massengill !! He looked me right in the eye and said the things I asked for were impossible, that I was way off base. Well I guess they're working miracles at St. Louis/Mungenast because the things that are impossible at Frank Leta are getting done regularly at St. Louis/Mungenast !! And I say regularly because my co-worker who ended up buying at Mungenast said they had the same experience. He said they were made to feel very uncomfortable because of their ethnic background, language etc. (they're Chinese) My wife and I are from India.

I purchased a Cadillac CTS from this dealer in January of 2011. I had never purchased a vehicle from a dealership before and went in expecting the worst, but I was pleasantly surprised by the experience. I found the car on the internet and went into the dealership to take a test drive. After the test drive, I looked over the car and noticed that a piece of the trunk was missing. When we got back inside the dealership, the salesman immediately went to find out how much it would cost to replace it before I even had a chance to ask. I went in with the mindset that I would make them an offer and if they said no I would leave since I did not want to haggle. I came up with an offer based on research that I had done on the market value of the car and they accepted it even though it was my first offer. I did not have to negotiate or even threaten to leave. The salesman was very friendly and there was not a lot of pressure to buy. The finance manager shopped for a loan for me and the interest rate that he found was actually lower than what my bank and insurance company had offered me. There is some pressure to get you to buy a warranty. I have been driving the car ever since and have had no problems whatsoever. I am very happy with my purchase and would definitely buy from this dealer again.

This was my first time visiting Frank Leta Acura after recently purchasing a used 2008 TL. I met Marcus and Jason in the service area. They're a good team! I witnessed them helping each other when checking my battery problem. They also communicate to me, the customer, in a very professional manner. Jason had the car checked out, found some issues and recommended service. I accepted, but did not feel any "Hard Sell" which was good. I must say that I was very skeptical going to the dealership and went away VERY, VERY satisfied. I now have a "peace of mind" that my wife can bring the car in and Jason or Marcus will treat her right. I also wanted to mention that Samir the mechanic who worked on my Acura did a great job and was fast!

I bought my first car in 1963, and in the ensuing 48 years, I have never had a car-buying experience remotely as pleasant and stress-free as my recent purchase of an Acura ZDX from Frank Leta Acura. The salesman, Victor Kremar, was courteous and helpful every step of the way. He went out of his way to provide answers to my questions, always took my phone calls (or returned my call quickly if he was otherwise occupied), and kept me constantly updated on everything. At the time of my purchase, the ZDX was a hard car to find; none of the dealers closer to me were even willing to try to find one, just told me I’d have to wait, whereas Victor was able to locate one, in one of my preferred colors, in two days, and arrange to have it trucked in to Frank Leta at a nominal cost. He gave me an unbelievably good price on the vehicle; and what’s more, he talked me out of several expensive dealer-installed accessories I had been considering – and that’s certainly a first! I had intended to pay cash, but Dean Engledow, the business manager, offered such an attractive finance package that I went that route instead. When I arrived in St. Louis to complete the transaction, it was accomplished courteously, quickly, and efficiently – and they had some awesome, fresh-baked chocolate chip cookies in the waiting area. I highly recommend this dealer.

I was quite satisfied with my experience with this dealership. They answered all of our questions and made us feel relaxed during the whole process. Their sense of humor was enjoyable too! I am sure they will continue to be helpful with any questions or service I may need.