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Criswell Honda

(3,090 reviews)
Visit Criswell Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:30pm
Tuesday 9:00am–8:00pm 7:00am–7:30pm
Wednesday 9:00am–8:00pm 7:00am–7:30pm
Thursday 9:00am–8:00pm 7:00am–7:30pm
Friday 9:00am–7:30pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Honda from DealerRater.

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Pleasant experience

The car salesman, Jae Lim, who worked with me was really great--friendly without pressure. Jessica Baum was also very pleasant as we went through the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I enjoyed my visits to Criswell Honda.

My experience at Criswell Honda was a positive experience. I was treated with the upmost respect and was npt pushed to buy. My salesman was friendly and very professional. I was a woman by herself buying a car, and did not feel like I was being taken avenged of. If buying a car can be a fun experience my came awfully close.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excelente!

Mi experiencia estuvo excelente con todos. Mi segundo carro con Criswell y Dominique. Dominique tiene mucha experencia vendiendo carros especialmente vendiendo Honda. El se entiende mucho de la marca y de la nueva tecnologia que muchos modelos llevan hoy. Yo personalmente he referido a mas de una dozena de personas, la mayoria llegan a comprar un Honda con Criswell y con Dominique. Mil gracias a todos para la memorable experiencia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

This was my first car purchased in about 8 years. Jae was very great to work with and was a fantastic salesmen. If you are in the market for a used vehicle, ask for Jae!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good experience

Friendly service and great experience. Jae welcomed us and provided great customer service. Had to wait for the finance person for a while but overall, great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

To learn about leasing or purchase

Victor shared after listening to my concerns the range of options. We took a test ride and showed me features of the vehicle. We further discussed my purchase, and what I could expect. Once the car was purchased, he made sure it was cleaned and then sat and took me through the functions of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great local dealer, excellent deals, no pressure sales.

Criswell's Dominique Vattuone was friendly and honest, exerting no pressure and making purchasing my Honda Fit a painless experience. I'll be back for my next Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

another decent buy....

I'm a hard sale, I was looking for a specific type of vehicle at a certain price. I located this vehicle several places in and around Washington. Chriswell Honda being one of these locations. I had dealing with chriswell in the past and was treated with respect, and felt I made a great Purchase. It was not my first stop attempting to perches my recent vehicle but it certainly was the last. I feel fortunate to have found such an even Keel in this particular salesman for whom I dealt with. My sense of honesty and my natural Skepticism were met with patience and what seemed to be a sincere Attempt to meet my standards. This was my second car buying experience with chriswell Honda...... I do plan on buying another vehicle in the near futurend and this time Chriswell will be my first stop. From my saleman "Michael Mazhari" to the finance manager "Victor Azari" even the service department and their manager "David Salter ", managed to make my experience with Purchasing a vehicle and also dealing with any little annoyance there after as comfortable and stress free as possible. This has lead me to believe, if Chriswell Honda has the vehicle your looking for........ It will be a fair and honest deal. You can't ask for more than that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Purchase of a 2016 Honda Civic Coupe

We were in the market for a new Civic Coupe and wanted one with the safety technology. John Hicks, our salesman was extremely helpful and very low key. He responded to our questions and worked around our schedule to finalize the sale. We also appreciated Andy Russo's efforts to complete the purchase. Gary Graves quickly scheduled us for the Cilajet application immediately after we purchased the car and ensured it would be completed to meet our needs. We have appreciated our first experience with Criswell and look forward to servicing the car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience buying 2016 Accord Sedan V6 Touring

Bought my Accord from Domonique at.Criswell Honda Germantown. Dominique provided superior customer service. This was the best car buying experience i had. .No pressure sales environment made it even better. Sales Manager and Finance Officer was very proffessional,knowledeabe and helpful. I would highly recommend buying from Dominique at Criswell Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.